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The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Symmetric Engineering Group, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Alert: Fake Email Invoices Contain Ransomware

      This malware, Maktub Locker, spreads through an email phishing scam that appears to come from a legitimate email address. In fact, the email itself appears to be relatively clean, raising very few red flags for security-minded users. The email informs the recipient that they owe an organization money and that they’re receiving the notice because their payment is overdue for some type of service rendered.

      The email informs users that they have sent a hard copy of the statement to the user’s address, which is included in the message, and that a link to the customer’s copy of the invoice is included in the email for the user’s convenience. Unfortunately, there’s nothing convenient at all about it; downloading the file triggers the ransomware, which encrypts the PC’s files until the user breaks down and pays the ransom. It’s thought that hackers obtain the street addresses of their victims through some sort of free online database, but the fact that they can easily be located has many people spooked.

      Incidentally, if the user refuses to pay the ransom as soon as possible, the cost increases until it’s paid. ZDNet, which reported the appearance of the ransomware, reached out to the company whose email address was used to send the message. The answer was expected, and they had nothing to do with the phishing emails. In this sense, the hackers behind Maktub Locker are both damaging the reputations of local business owners, and making substantial threats against others.

      The fact that ransomware continues to grow more popular only reinforces the fact that users of technology aren’t safe from hacking attacks. Anyone who makes the simple mistake of downloading the wrong file can instantly be cut off from accessing their important files and information. Ransomware threatens to uproot your entire business infrastructure if you don’t have a solid way to handle this catastrophe.

      Ransomware is particularly dangerous for businesses and other organizations that rely on important files to keep operations moving. Some ransomware even has the potential to spread through networks and infect entire infrastructures if left unchecked. Above all else, you need to make sure that you don’t pay the ransom. Doing so might give you a sense of security that your files can be retrieved, but there’s no guarantee that hackers won’t just take your money and run.

      While ransomware is next to impossible to remove from your systems, security best practices are a great way to keep your organization secure from threats of all kinds. You should teach your employees about how to identify phishing scams and other online threats. Furthermore, you can implement what’s called a Unified Threat Management (UTM) tool, which takes advantage of multiple enterprise-level solutions to maximize your organization's security. To learn more, give us a call at (813) 749-0895.

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      Tip of the Week: Don’t Let These 4 Office Distractions Get the Best of You

      Here are four of the most distracting things about working in the office environment, and how you can resolve them without losing productivity.

      Email
      How many of your employees receive unbelievable amounts of email every day? Keeping up can be a challenging and distracting part of the workday. Of course, you don’t need us to tell you that email is tricky to manage properly. As a business owner, you probably have to check your email both in and out of the office to keep up. Here’s the real question, though; if you’re constantly checking your email, how can you get anything done?

      One way to stop worrying about email is to check your inbox only three times a day, rather than being pulled away from your current task every time you see a new image appear in your email. This eliminates the stress of providing immediate responses, and you’ll be less distracted throughout the workday. Try setting aside some time that’s dedicated just to emails. Do so once in the morning, again around midday, and one last time before you leave the office at the end of the day. You might be surprised by how much more productive you will be during the workday. If you’re still having a hard time letting go, just think of it this way; if something is truly important, you’ll receive a phone call or an IM from a co-worker, rather than an email.

      People Collaborating or in Meetings Constantly
      It’s difficult to imagine this being an issue, but it’s a distraction nonetheless. If your team is using an open office environment, where cubicles are removed in favor of a more open and collaborative experience, people are more likely to communicate and work together. This might be helpful for some departments that are constantly working together, but other autonomous departments that don’t need to collaborate as often will find this to be nothing but a nuisance. When your employees can’t focus, nothing gets done.

      To resolve this problem, your office should have dedicated meeting rooms that can be scheduled out and used at your team’s leisure. This keeps the office quiet so that your other teams can concentrate without listening to irrelevant conversations. If you have a BYOD policy put into place, and your team has laptops or other mobile devices that they can use, you can let them choose where to work in your office (even outside, if it’s nice out).

      Chatter and Gossip
      People like to communicate and talk to each other while in the office to break up the monotony of the workday. Normally, this wouldn’t be a problem, but it can become one if it grows out of hand. People like to talk and be distracted by fun conversations, so even the most diligent worker can find themselves falling into this trap. In the open office environment, it becomes all too easy to lose time to conversation.

      There are two simple solutions to this issue: 1) Give employees the option to leave the room and work elsewhere, or 2) Provide them with an excellent, comfy pair of headphones that allows them to get lost in music for a few hours.

      The Internet
      You could be the best employee in the world, and the Internet will drag you away from productivity into its gutters if you aren’t careful. Social media and streaming services like YouTube or Vine can also be huge distractions with a seemingly endless amount of content. Therefore, you need to take responsibility and make sure that your employees know how to manage their time properly.

      Even if you educate your team on how best to approach social media in the office, you might still run into the odd problem employee, who simply won’t stop wasting time on the Internet. For these frustrating employees, a web content filtering solution can limit website access on a per-user basis. This helps to allow responsible employees to indulge in some casual browsing on occasion, while keeping less-diligent employees away from time-wasting websites.

      For more information, give us a call at (813) 749-0895.

      Learn More

      41 Microsoft Software Titles Reached Their End of Extend Support or End of Life - In April Alone!

      After it reaches a certain age, Microsoft software gradually moves from a mainstream support period to an extended support period. The main difference is that Microsoft continues to provide security patches and updates, but no longer takes requests for new features or non-security fixes. Once a software reaches its end of life, however, Microsoft ceases to provide security patches and updates, putting anyone still using this software at risk. Therefore, as a business owner, it’s your responsibility to know when your software expires, and how to upgrade it to a more recent version.

      The following Microsoft products reached their end of support date on April 12th, 2016. Be sure to check with your IT department or the friendly technicians at Symmetric Engineering Group to see if you’re putting your infrastructure at risk through their continued use.

      From Mainstream Support to Extended Support

      • Microsoft Enterprise Desktop Virtualization 2.0
      • Microsoft Fable III for PC
      • Microsoft Lync 2010
      • Microsoft Lync 2010 Attendant
      • Microsoft Lync 2010 Attendee
      • Microsoft Lync 2010 Group Chat
      • Microsoft Lync Server 2010 Enterprise Edition
      • Microsoft Lync Server 2010 Group Chat Software Development Kit
      • Microsoft Lync Server 2010 Software Development Kit
      • Microsoft Lync Server 2010 Standard Edition
      • Microsoft Math 4.0

      From Extended Support to End of Life

      • Microsoft .NET Framework 2.0
      • Microsoft Customer Care Framework
      • Microsoft Customer Care Framework 2005
      • Microsoft Dynamics CRM 3.0
      • Microsoft SQL Server 2005 Compact Edition
      • Microsoft SQL Server 2005 Developer Edition
      • Microsoft SQL Server 2005 Enterprise Edition
      • Microsoft SQL Server 2005 Express Edition with Advanced Services
      • Microsoft SQL Server 2005 for Embedded Systems
      • Microsoft SQL Server 2005 Standard Edition
      • Microsoft SQL Server 2005 Standard Edition for Itanium-based Systems
      • Microsoft SQL Server 2005 Standard X64 Edition
      • Microsoft SQL Server 2005 Workgroup Edition
      • Microsoft System Center Data Protection Manager 2006
      • Microsoft Visual Basic 2005 Express Edition
      • Microsoft Visual C# 2005 Express Edition
      • Microsoft Visual C++ 2005 Express Edition
      • Microsoft Visual J# 2005 Express Edition
      • Microsoft Visual Studio 2005 Professional Edition
      • Microsoft Visual Studio 2005 Standard Edition
      • Microsoft Visual Studio 2005 Standard Edition academic license
      • Microsoft Visual Studio 2005 Team Edition for Software Architects
      • Microsoft Visual Studio 2005 Team Edition for Software Developers
      • Microsoft Visual Studio 2005 Team Edition for Software Testers
      • Microsoft Visual Studio 2005 Team Suite
      • Microsoft Visual Studio 2005 Team Test Load Agent
      • Microsoft Visual Studio 2005 Tools for the Microsoft Office System
      • Microsoft Visual Web Developer 2005 Express Edition
      • Windows Embedded for Point of Service
      • Service Pack 3 for Windows Embedded for Point of Service

      Your organization can’t afford to let unsupported software run on your workstations. If a hacker were to exploit a known (or unknown) vulnerability in any of these programs, your troubles could just be starting. If you suspect that any of your mission-critical software solutions are approaching their end of life, or have already expired, don’t waste any more time. To learn more, contact Symmetric Engineering Group at (813) 749-0895.

      Learn More

      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      It’s time to be realistic and admit that the office can be an extraordinarily distracting place. Constant meetings and discussions, phones ringing, and emails hitting the inbox can all seem overwhelming. With so much going on, how can you get the most work done while still r...

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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