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The Florida IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

Request your free, no-obligation IT Assessment now.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      The Easiest Way to Manage Your IT Happens to Also Be the Best

      The differences between break-fix IT and managed IT services are as noticeable as the differences between day and night. Break-fix IT is basically the bare-bones IT maintenance that only takes care of technology when it breaks down. Managed IT differs by providing a proactive solution that prevents problems in the first place, saving your organization time and money in the long run. To prevent problems from happening, your IT assets are monitored for resource usage in order to minimize downtime.

      At first glance, business owners might see break-fix as the better option because they are using funds to fix actual problems. However, preventing problems from happening in the first place is much cheaper in the long run. Major issues that can happen to an IT infrastructure have a significantly higher risk related to them, and cost more to resolve if left unattended.

      Let’s take a look at the actual costs of break-fix IT versus managed IT services. Break-fix relies on someone identifying the problem and resolving it, but there are other fees that can rack up too and break your budget. Travel time, replacement parts, and other expenses can exceed your expectations and you’ll wind up spending much more than initially anticipated. Additionally, one of the most unexpected results of technology failing is often forgotten about: the downtime, which compromises productivity.

      Employees using technology that isn’t working to the accepted standard aren’t going to help your business function any better, which leads to lost revenue. Keep in mind that you’re also paying your employees regardless of whether or not they’re getting anything done in the office, so if they can’t work due to ineffective technology, you’re wasting money on them.

      Plus, what if the problem that happens isn’t just a singular workstation, and is instead a huge problem that spans the entirety of your infrastructure? If something happens that prevents your workforce from accessing critical data and applications, it’s a situation where you have workers sitting around, twiddling their thumbs until things are back in proper working order. In most cases, this is until your IT department sorts out the issue. In retrospect, it would have been easier to keep the issue from happening in the first place, instead of letting countless dollars bleed from your IT budget due to downtime and unnecessary expenses.

      Enter managed IT services, which prevent issues from escalating into major problems, allowing you to have a predictable IT budget.

      In their most basic form, managed IT services are designed to actually save your business money by taking out the unpredictability of managing technology. Instead of paying a large amount of money at a seemingly random moment, you pay smaller amounts over a longer period of time to make sure that you don’t experience major IT problems. Downtime can practically be eliminated, which makes sure that your business can continue operations without suffering from issues like data loss, hardware failure, and more.

      Symmetric Engineering Group offers managed IT services that are designed specifically for your business. You pay us a flat rate and receive valuable technology assistance as per your service level agreement. Together, we can help your business flourish by keeping technology troubles to a minimum. To learn more, reach out to us at (813) 749-0895.

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      Be the Hero Your Office Needs By Having a Disaster Recovery Plan

      Downtime is capable of causing long-term or irreparable damage to your IT budget, so just preparing for downtime isn’t enough. What you need to do is expect downtime and accept that it will inevitably happen to your business. To showcase just how frequently downtime can occur, we’ve compiled several possible ways downtime can become a reality for the average business.

      • User error: It’s not beyond the realm of possibility for employees to make mistakes. It can be something as simple as an employee moving the wrong file to the wrong location, or it can be as complicated as users mistakenly having access to data they’re not supposed to see, only to have it stolen by a scammer.
      • Hacking attacks: If your infrastructure were to be breached and infected by viruses or ransomware, there’s a good chance that you’ll lose data. This can happen due to data destruction or theft, and you can’t ignore the possibility of ransomware encrypting your infrastructure, either.
      • Natural disasters: Regardless of where your office is located, chances are that it’s vulnerable to at some variant of natural disaster. Floods, fires, earthquakes, electrical storms, hurricanes, and many more, are all examples of disasters that can lead to downtime.
      • Hardware failure: Technology certainly isn’t built to last forever, and you shouldn’t expect it to. Even the hardiest of servers will eventually fall to the whims of time. The best you can do is take measures to be ready for such an event, as hardware failures can happen at inopportune times and lead to significant data loss.

      The Solution
      In order to combat the threat of network downtime, disaster recovery is practically a necessity. This is a part of a thorough business continuity plan that’s designed to get your organization up and running following a crippling disaster. This includes having reliable data backup, as well as a way to rapidly recover its contents. Data backup and disaster recovery might be all you have left to fall back on in the event of a disaster.

      If you’re considering tape backup, know that you could potentially lose out on an entire day’s worth of work, as tape is more vulnerable to user error and isn’t nearly as dynamic as the alternatives. BDR can almost instantaneously restore your data, and since you restore from the cloud rather than a physical tape, you can avoid the majority of downtime.

      To learn more about how to prevent network downtime, and to ask us about our BDR solution, reach out to us at (813) 749-0895.

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      How Cross-Training Employees Makes Your Entire Company Stronger

      The truth is that your employees are just like your customers: they are seeking value. Value, in this case, is the expansion of duties, higher pay grades, and more direct responsibility. The problem for you, as the business owner, is that you cannot know if the person that has success in one endeavor will be as successful in another. So, while you won’t find many people that are content doing the same thing and accomplishing the same goals for adoration or small pay hikes, you don’t want to necessarily put your operations in jeopardy because someone that has been successful for you wants to try something else. If you want to keep your best people engaged, you may not have many other choices.

      Employee Motivation and Your Business
      The employee-employer relationship is basically the perfect symbiotic agreement between people. The business owner provides the tools to complete a job, the worker does the job, the owner pays him, and the customer pays the business owner. These roles haven’t changed much since the first enterprise began, and don’t figure to change much going forward. When individuals become complacent at their jobs, however, it puts a damper on what is possible for the business as a whole. Every business owner wants to grow their business, increase its viability within their marketplace, and expand to new markets if possible. That becomes much less possible with an organization filled with unmotivated and unhappy workers.

      Most of the time, paying people more will immediately get them to do more work. This is because a raise not only improves the worker’s financial situation, it gives him/her a sense that he/she is being appreciated by the organization for a job-well-done. Many growing organizations simply cannot afford to hand out raises as they’d like, and have to resort to innovative thinking to keep their employees engaged. One way businesses are changing to respond to this uptick in employee turnover is by testing their staff’s meddle. Challenging your staff to work in all aspects of your company has shown to have some pretty impressive results for businesses that are looking to cut down on employee turnover.

      Worker Rotation
      If you are considering worker rotation, you should first decide whether it will actually help your organization. If you have four workers and they are all proficient in their jobs, having them learning how to do other people’s jobs, while useful, could just be a colossal waste of time. For the organization that has many seemingly complacent workers, however, rotating out of a job that they are tired of can provide workers with some serious benefits.

      One benefit is obvious, it can give the worker a new sense of purpose, or at the very least, a better perspective of what other workers do within the business. Sometimes when workers that were struggling with their daily tasks get to do other people’s jobs, they immediately understand how good they have it. More often, however, it provides them with additional knowledge and training. This aspect of a rotation program provides complacent workers the value they seek from their job, in the way of professional development. Make no mistake, there may be some initial resistance from employees that have been with you for some time and are content with their position, but the majority of your staff will immediately find value from a rotation program.

      Of course, to implement something that is as seemingly radical as this, your business would need to benefit; and it will. Not only will you build organizational depth, you will swiftly mitigate the disengaged, unmotivated employee. When your staff understands the workflow from beginning to end, you are sure to improve cooperation, employee relations, and overall efficiency. This strategy can go a long way toward providing individuals the occupational growth they seek, while marginalizing the immense costs that accompany employee turnover.

      If you are looking for a way to get more out of your business, while improving employee morale, engagement, and overall productivity, consider the benefits of changing the way you look at your business. By accepting an employee rotation, or at the very least, implementing some sort of multi-skilling strategy for your business, you can see some pretty impressive benefits. After all, a worker that is trained in every aspect of your business can do more in your business; allowing your business to do more.

      Could your business benefit from a multi-skilling strategy or employee rotation program? What do you think of the strategy? Leave us your thoughts in the comments section below.

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      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      You know better than anyone that managing your business isn’t something to be taken lightly. Keeping your technology in proper working order is just the icing on the proverbial cake, making the task of managing your business even more difficult. If you’re using normal break-...

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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