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The Florida IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Symmetric Engineering Group, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Tip of the Week: Why Having an Extra Workstation is Worth It

      Having a spare PC is actually a common recommendation for many business continuity plans. The purpose is to have a terminal ready to go that your employees can use for whenever their regular workstation must undergo repairs. Otherwise, they might just stand around with nothing to do, which adds up to a lot of lost productivity.

      Considering how much money results from downtime, having an extra workstation on hand is well worth the expense. Also, it’s not like your spare PC has to be a state-of-the-art machine. In fact, a basic computer having just enough resources to run your mission-critical applications should do the trick.

      Obtaining a spare PC doesn’t have to be difficult. If you’re a growing company that’s regularly refreshing your hardware, then it’s simply a matter of storing away an older PC that’s been replaced--assuming that it’s still in good working order and can perform the minimum job requirements.

      If, on the other hand, you’re a newer company that hasn’t yet gone through a hardware refresh, then you’ll likely have to purchase a new computer in order to have an extra one on hand. Just keep in mind that you don’t have to buy anything fancy. After all, you just need a spare PC.

      While we’re on the subject of swapping out workstations, let this scenario serve as a reminder of why it’s best to store all work-related files and applications over a company server or cloud storage solution. That way, all one would have to do in order to keep the project moving forward, is simply unplug one computer and swap it out for another. Plus, if your applications are running over the network, then the terminal needed to access the software would only have to be something basic and affordable, like a thin client.

      Alternatively, going with BYOD (Bring Your Own Device) may suffice in your time of hardware repair. If an employee can use their own mobile device, like a laptop, to access the network and get work done, then pulling their workstation in order to fix it shouldn’t hinder operations. However, if you go this route, you’ll want to make sure that proper security measures have first been implemented before allowing a personal device to access company files. Also, even if you allow for BYOD in your office, it’s still a good idea to have a spare PC on hand.

      At the end of the day, having an extra workstation comes with many benefits, and it’s just one of the many precautions you can take to ensure that operations will continue while downed technology is getting repaired or replaced. For more tips on how to protect your assets with a bulletproof business continuity plan, give Symmetric Engineering Group a call at (813) 749-0895.

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      Windows 10 is Super Popular... Microsoft’s New Edge Browser, Not so Much

      Using data collected by Net Applications, StatCounter Global Stats, and the United States Government’s Digital Analytics Program, ZDNet put together some OS usage statistics for all Windows PCs. Since November 2015, Windows 10’s usage has gone from 12.8 percent to 25.3 percent (nearly doubling in popularity). Other significant trends include the usage of Windows XP/Vista, which has significantly decreased, as well as Windows 7 and 8.x decreasing slightly in usage.

      You would think that all of this growth for Windows 10 would mean significant growth for Microsoft Edge, too. Unfortunately, even the most generous of statistics only provide Edge with a usage of 5 percent, while the lower end places it at around 2.5 percent.

      We want to take this opportunity to remind you that your business shouldn’t be updating your technology at the last minute, especially if your current operating system is set to expire shortly. If you’re currently using an unsupported operating system, you need to make the switch to a better, more recent software as soon as possible, as you could be putting not just your own workstation at risk, but your entire infrastructure as well. You should never put your business’s critical assets in harm’s way if you can avoid it.

      If your business hasn’t considered upgrading to Windows 10 yet, why is this the case? Is it due to legacy applications that your business needs to keep operations moving forward, or because your current computer is ready to bite the dust? Either way, you need to take a full assessment of your network and prepare an audit for what needs to be done before you can move to Windows 10. You need to know if Windows 10 will make a significant change in the way that your business functions.

      It’s also worth mentioning that, if your business wants to take advantage of Windows 10, you should try to use the free upgrade from Microsoft while you still can. The offer lasts until July 29th, 2016, so there’s no better time than now to upgrade.

      Symmetric Engineering Group understands the importance of making an educated decision about your IT infrastructure. We can help you make the upgrade to Windows 10 with the least amount of trouble possible. By outsourcing the management and maintenance of your infrastructure to Symmetric Engineering Group, we can consult you on how best to make major changes to your business’s technology, as well as how to make your business’s technology dreams become a reality. To learn more, give us a call at (813) 749-0895.

      Learn More

      How to Address the Top 3 Employee Concerns About the Cloud

      “I don’t like the cloud.”
      Believe it or not, there are people out there who plain-and-simple don’t like the cloud at all. Their reasoning might be flawed, but it doesn’t change the fact that, if they refuse to use your cloud solution, it will hamper your ability to move forward. Furthermore, this toxic attitude can spread throughout your office, which can quickly become a problem.

      “What’s the cloud again?”
      Compared to the above employee, who doesn’t like the cloud, this type of worker just doesn’t know what the cloud is, or is unsure what differentiates it from other types of IT systems. It’s not the employee’s fault; cloud technology can be a confusing subject, especially if they’re not technologically proficient. We’re sure that if you take the time to explain how the cloud works and what it’s supposed to do for your business, they’ll come around and realize how great of an asset it truly is.

      “The cloud is nothing special.”
      The people who express no interest in the cloud and don’t believe that it’s a game-changing technology could railroad your business’s momentum when implementing it. Plus, this kind of attitude is contagious, and can diminish interest in what’s best for your business. This includes older employees who still feel that older technology may be more reliable. Again, this is a mindset that can hold your business back from fully using more efficient IT systems.

      What to Do
      Implmenting a new solution can be frustrating, and your team not being on-board sure doesn’t help. In situations like these, it’s always best to explain, in layman’s terms, what implementing the solution means for your business. Think about it like trying to explain why your house needs new furniture: sure, your old couch might be bearable, but nobody likes springs sticking into their back, and it can get uncomfortable after long periods of time. You’re implementing new technology periodically to improve the functionality of your business, and if your employees understand this, they should be able to at least deal with your decision to implement the cloud.

      If all else fails, Symmetric Engineering Group might be able to help your team better understand your new technology. We’re firm believers in the fact that those who best understand technology, will enjoy it more and get more satisfaction out of using it. We can educate your staff on how best to take advantage of your technology solutions. To learn more, give us a call at (813) 749-0895.

      Learn More

      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      For every business, it’s essential to be prepared for any unforeseen problems that can disrupt day-to-day operations. One easy way to do this is by keeping an extra workstation on hand.

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

      Read more ...

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