Managed IT Services

Help Desk & Remote Support

Do you ever get frustrated when you need help with your computer systems, printers, or email? Does it seem that your systems only act up when you or your staff need them the most?

Well, we introduce clients to new technologies that save them an average of 20-25% on their technology costs each year. We’ve proven that PRO-ACTIVELY managing your network always cost less than reacting to problems after they occur.

With Symmetric Engineering Group’s Help Desk & Remote support you will be able to speak with a LIVE person that can help resolve your issues over the phone or via remote session. Contact us today so we can take away that frustration and give you peace of mind.]

Network Monitoring

Symmetric Group’s IT Managed Services allows you to focus on actively running your business while we PRO-ACTIVELY monitor your Network. Since you deserve fast, affordable, professional support we offer IT Managed Services with three (3) different level plans: Economy, Standard & Elite. Click here to download a PDF version of our different level plans.

• Managed Cost Savings: Companies can save 20-25% without sacrificing service & support. We have proven that PRO-ACTIVELY managing your network costs less than reacting to problems after the occur
• Managed Cost Predictability: Our flat monthly rate for UNLIMITED service & support allows you to spread costs over a period of time, making your budget predictable
• Managed 24x7 Coverage: Support for your technical systems 24x7, improves Network Stability & Performance
• Managed Single Point of Contact: Our Vendor Management allows accountable support for multiple technology vendors for quicker problem resolution
• Managed Technical Expertise: Get the specialized technical skills required without adding internal cost

Preventive Maintenance

Preventive Maintenance is important for system(s) up keep. The care and servicing by one of Symmetric Group’s engineers is for the purpose of maintaining equipment and facilities in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects.

Performing such maintenance should be done on a weekly, monthly, quarterly or yearly time frame depending on what the system(s) requires. If you want to make sure you are getting the most out of your current investment contact us today to for a FREE System Audit.