813.749.0895
Managed Services Solutions
- Provide Pro-Active Response to your Network Issues
- Improve Network Stability & Performance
- Provide Detailed Reports of Network Security
- Unlimited On-Site, Remote & Phone Support
- Detailed Monthly Reports
- Precise Preventative Maintenance Management
- Predictable Technology Investment based on Comprehensive Reporting
| Description | Economy | Standard | Elite |
|---|
| Network Infrastructure Monitoring | 24x7x365 | 24x7x365 | 24x7x365 |
| Precise Network Preventative Maintenance | Weekly | Weekly | Weekly |
| Comprehensive Reporting: Network Metrics,Security Issues, Remote & Phone Support Activity, Preventative Maintenance Logs | Monthly | Monthly | Monthly |
| Network Readiness Review by Engineer | Monthly | Monthly | Monthly |
| Senior Engineer Visit | Quarterly | Quarterly | Quarterly |
| Online Access to Network Monitoring & Reporting | Unlimited | Unlimited | Unlimited |
| Critical Response Time | 2-4 Hours | 1-2 Hours | <1 Hour |
| Onsite, Remote, and Phone Support | Limted | Unlimited | Next Day |
| Vendor Management | Not Included | Limited | Unlimited |
| Smart Phone Setup and Support | Not Included | Limited | Unlimited |
| Build and Deliver Equipment | Not Included | Limited | Unlimited |
Solutions
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