Managed IT, Cybersecurity & Cloud Solutions for Growing Businesses

Managed IT Services is the proactive outsourcing of your organization’s day-to-day IT operations to a team of professionals who continuously monitor, maintain, and secure your technology environment. Rather than reacting to problems after they disrupt your business, a Managed IT Services provider takes ownership of preventing issues before they occur. 

Core services include 24/7 monitoring of servers, workstations, and networking equipment; automated security patching; preventive maintenance; monitored backups through enterprise backup and disaster recovery platforms; and unlimited help desk support—all for a predictable flat monthly fee. 

Managed IT Security Services layer dedicated cybersecurity protection on top of IT management. This includes endpoint detection and response (EDR) with advanced threat hunting capabilities, application whitelisting to block unauthorized software, dark web monitoring for compromised credentials, email security with spam filtering and encryption, SIEM/SOC services for 24/7 security operations, employee vulnerability training with automated phishing simulations to test and strengthen your human firewall. 

For small and medium-sized businesses that cannot justify a full-time IT department, managed services provide enterprise-grade IT and security expertise at a fraction of the cost—allowing you to focus on running your business with confidence. 

Our Information Security offering is a multi-layered cybersecurity stack designed to protect every aspect of your business—from the network edge to individual endpoints to your employees’ inboxes. 

Phase 1 — System Audit: We begin with a comprehensive security audit to identify gaps, vulnerabilities, and areas for improvement in your current environment. 

Phase 2 — Layered Protection: We design and deploy a customized information security stack tailored to your specific business needs and compliance requirements. This includes: endpoint detection and response (EDR) with AI-powered threat hunting for real-time behavioral analysis; application whitelisting to block unauthorized software execution; next-generation firewall management; SIEM and SOC services for 24/7 security monitoring and log analytics; dark web monitoring for compromised credentials; email spam protection and email encryption; cloud security integration with Microsoft 365 Defender; multi-factor authentication; full-disk encryption on all endpoints; and employee vulnerability training with automated phishing simulations. 

Phase 3 — Managed Security Services: We manage all security patches, updates, upgrades, and monitoring on an ongoing basis—ensuring your defenses evolve as threats evolve. This layered approach is what allows us to protect hundreds of businesses as one of the leading cybersecurity companies in Tampa. 

We can absolutely assist with cloud migration—but more importantly, we help you determine whether the cloud is the right move for your organization and, if so, what type of migration makes the most sense. 

The cloud is essentially a server in a data center hosting your data and applications. Depending on your financial structure, redundancy expectations, compliance requirements, and operational workflows, a full cloud migration, a hybrid approach, or maintaining on-premises systems may each be the best path. Not every company is ready to put everything in the cloud, and a premature migration can create unnecessary costs. 

Our Microsoft Cloud Solutions team specializes in Microsoft 365, Azure implementations, SharePoint Online, and Azure Virtual Desktops. We use structured migration playbooks that include pre-migration assessments, phased cutovers, rollback planning, and user-readiness training to ensure minimal disruption. For organizations that need to maintain on-premises infrastructure alongside cloud resources, we design Hybrid Azure Active Directory environments that give you the best of both worlds. 

Every cloud recommendation we make is grounded in a thorough evaluation of your current infrastructure, business goals, and security posture—so your investment delivers measurable ROI rather than unexpected expense. Schedule a consultation to explore what cloud strategy is right for your business. 

Yes. Our Co-Managed IT Services are specifically designed for organizations that already have internal IT staff but need additional expertise, resources, or bandwidth. We are here to help—not to replace your team. We become an extension of your IT department. 

Internal IT teams hold invaluable institutional knowledge about your company’s technology history and workflows. Through co-management, we complement that knowledge with specialized expertise in areas like advanced cybersecurity, cloud architecture, network infrastructure, and strategic IT planning that may be outside your team’s core focus. 

Our co-managed services include access to our help desk for overflow support, 24/7 monitoring and alerting, cybersecurity tools and management, cloud solutions and migrations, network infrastructure support, and strategic guidance from our Virtual CIO services. 

We have experience co-managing IT environments across healthcare, financial services, law firms, construction, manufacturing, insurance, education, automotive, hospitality, and many other industries. Whether you need compliance support for HIPAA or PCI-DSS, enhanced cybersecurity, or seamless integration with specialized software, our flexible co-managed model evolves with your business needs. 

Shadow AI refers to unauthorized AI tools—such as ChatGPT, Gemini, and other generative AI platforms—being used by employees without the knowledge, approval, or security oversight of IT and leadership. This creates significant data security, compliance, and intellectual property risks, because sensitive business information entered into uncontrolled AI tools may be stored, processed, or exposed outside your organization’s security perimeter. 

Symmetric IT Group’s AI Services & AI Governance offering helps businesses address this growing risk through a structured, security-first approach: 

Shadow AI Detection: Using Microsoft-native tools and advanced monitoring, we discover and inventory every AI tool being used across your network—giving leadership full visibility into AI activity. 

AI Governance Frameworks: We develop custom AI usage policies, data classification protocols, employee acceptable-use guidelines, and board-ready governance documentation aligned with compliance frameworks like SOC 2, HIPAA, and CMMC. 

Secure Microsoft Copilot Deployment: For organizations ready to adopt AI productively, we manage the full lifecycle of Microsoft Copilot—including pre-deployment security assessment, sensitivity labeling, phased rollout, user training, and ongoing usage monitoring. 

AI Security Assessments: We conduct comprehensive audits of existing AI implementations, map data flows, identify exposure risks, and deliver executive-ready risk reports with prioritized remediation plans. 

AI-Powered Automation: We implement AI-driven automation for help desk operations, document processing, and workflow optimization—built with proper security controls from the start. 

AI is transforming business, but it requires governance. Schedule an AI governance consultation to take control of AI in your organization. 

ansomware is one of the most devastating cyber threats facing small and medium-sized businesses today. The reality is that most companies that experience a ransomware event without proper protections in place do not fully recover. Symmetric IT Group builds your defenses to prevent ransomware from executing in the first place—and ensures you can recover quickly if an incident does occur. 

Prevention: Our cybersecurity stack includes multiple layers specifically designed to stop ransomware: AI-powered endpoint detection and response (EDR) with behavioral analysis that detects and rolls back ransomware encryption in real time; application whitelisting that blocks unauthorized executables from running; persistent threat detection and managed threat hunting; email security to stop phishing attacks at the gateway; and employee vulnerability training to reduce the human risk factor. 

Recovery: Our Business Continuity services ensure that even in a worst-case scenario, your data is protected and recoverable. We implement monitored backup solutions through enterprise-grade backup and disaster recovery platforms, offsite server recovery, redundant internet and firewall failover, and documented disaster recovery procedures that are regularly tested. 

The question is not if your business will face a cyber threat—it is when. Let us ensure you are prepared. Start your journey today. 

Symmetric IT Group is headquartered in Tampa, Florida, with additional offices in Kansas City MO, Hartford CT, and Saratoga Springs NY. We deliver managed IT services, cybersecurity, Microsoft cloud solutions, and AI governance services to organizations across the United States, Canada, and the UK. 

Our remote support capabilities allow us to resolve the vast majority of IT issues instantly, regardless of location. For situations that require hands-on support, our national Managed  Services Partner network ensures we can dispatch qualified technicians on-site anywhere you need them. 

We serve businesses across a wide range of industries, including healthcare, finance and wealth management, accounting, legal, construction, manufacturing, insurance, hospitality, education, nonprofit, and more. 

What sets us apart is not just our geographic reach but our strategic approach. We function as your Virtual CIO, aligning IT strategy with your business objectives, helping you make informed technology decisions, and ensuring your IT investments deliver maximum ROI. Visit our locations page for more details on the regions we serve. 

When you partner with Symmetric IT Group, one of the first steps is a comprehensive Identity & Device Assessment. This is a critical foundation-setting process that gives us—and you—full visibility into your IT environment before we begin managing it. 

User & Account Verification: We audit every account in your environment, including employee accounts, administrator accounts, service accounts, and any legacy accounts

from former staff. Old, unused, or over-privileged accounts are among the most common attack vectors, and we identify and remediate these immediately. 

Complete Device Inventory: Every computer, laptop, tablet, smartphone, server, and networking device is cataloged. We verify that each device is running supported operating systems, has current security patches, and is configured with appropriate security settings—including enterprise-grade endpoint detection and response (EDR) and full-disk encryption. 

Security Posture Review: We evaluate your password policies, MFA enforcement, access levels, and admin privilege distribution, making recommendations to strengthen your overall security posture. 

Compliance Gap Analysis: For clients in regulated industries—such as healthcare (HIPAA), finance (FINRA/SEC), or insurance—we assess your current setup against applicable compliance frameworks and document any gaps that need to be addressed. 

This assessment creates the baseline from which we build your ongoing IT security and management strategy.