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The Florida & Upstate New York IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

Request your free, no-obligation IT Assessment now.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Monitoring Pros and Cons

      Security Monitoring
      On the home front, it helps to have a security monitoring system. Think about this as a surveillance camera system that gives you a glimpse of your home, allowing you to know immediately if there is a break-in or other type of intrusion. You can also implement this for an office environment, where it’s arguably just as useful to protect your organization’s physical and digital assets.

      Network Monitoring
      When an IT technician is monitoring a system, they can see if there is some sort of internal or external factor influencing the network. Network monitoring is mostly used to make sure that your network is actually functioning as it should be. Technicians can use remote monitoring software to check endpoints, networking equipment, and server functionality, while also making sure that they aren’t being subject to threats and other issues. Since businesses depend so heavily on their technology to function, it’s no wonder that they are willing to go all-in on a system like this to guarantee maximum uptime. Furthermore, detecting small problems and addressing them before they become major issues can help you avoid unnecessary costs in the long run.

      Some network monitoring software can let technicians get a glimpse of how users are using their devices. This provides you with an at-a-glance assessment of the productivity of your employees, allowing you the opportunity to either improve productivity or reinforce good behaviors for problem employees. This also provides an opportunity for your business to keep employees from visiting dangerous or wasteful websites.

      Application Monitoring
      Some applications also provide IT administrators with ways to monitor activity logs for how the applications are actually being used. Keeping a watchful eye on how your staff are using these applications is a great way to see whether or not you need to put your foot down on a particularly bothersome issue. You can take a look at how your employees are using solutions like Voice over Internet Protocol (VoIP) or instant messaging. For example, you can monitor an employee while they are on the phone with a client so you can provide valuable feedback on how to improve.

      Ultimately, you’ll get the most out of your cloud applications by knowing how your employees use solutions, and why. This knowledge can be used to develop an understanding of the solutions, as well as showcase how you can more effectively use them. If you have software that’s simply not being used, for example, it can be removed from operations entirely so as not to waste further assets on it.

      Mobile Device Monitoring
      Mobile devices are useful for keeping your employees connected to important information and data, but it comes at a price. They can potentially be quite distracting, leading to lots of wasted time on your part. Employees might not give full control over their personal mobile devices to the employer, though, creating a sort-of catch-22 regarding mobile devices in the workplace. Unless you plan on issuing every single employee a mobile device for enhanced productivity, you need to have a Bring Your Own Device policy to make sure your employees know what they can and can’t do with their mobile devices regarding company data and assets.

      If the employee opts in to your BYOD policy, they will know that their device is being monitored, but they will likely just want to know what you can or can’t access and change. This ultimately means that they will be making a sacrifice to be more productive with their smartphones, prompting at least a little reassurance on your part that they don’t have to worry about your business messing with their personal information or changing important data.

      How can your business take advantage of monitoring? To find out, reach out to us at (813) 749-0895.

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      How is Blockchain Going to Work with the GDPR?

      GDPR itself is a bit tricky to understand. Even though it doesn’t have the PII designation, it’s still the strongest data protection law passed to date. Any organization that does business with businesses within the nations of the European Union needs to comply with the regulations outlined in the GDPR. One of the most notable results that we’re sure you’ve noticed regarding GDPR is that many websites have updated their privacy policy, and they are required by law to tell their viewers about this. This is to protect themselves from the fines associated with non-compliance to GDPR.

      The biggest issue concerning blockchain technology is found in the GDPR mandate. According to the new regulations, if a company obtains personal information that doesn’t need it, they must delete it. Blockchain nodes can’t be deleted, so it makes sense that the GDPR would be an issue for companies that use them. It’s a strange coincidence that blockchain and GDPR are both meant to improve user privacy, even though the blockchain technology used to this end isn’t compatible with GDPR regulations.

      Even though GDPR was designed to adapt to changes in technological innovations, blockchain is already testing its ability to do so. For example, applications that utilize blockchain technology already pair well with the three major points of GDPR: confidentiality, integrity, and availability. The blockchain uses encryption to remain confidential, but the ledger itself remains transparent.

      Let’s think about a potential scenario for a customer named Jim. Jim can use a blockchain-based account to pay for his monthly checkup. This works out for him because most of the EU has universal healthcare as a principal. The details of this payment are hidden, but the record shows the overall price in the form of cryptocurrency. Because this company has collected information--encrypted or not--and it’s not needed, this would be a breach of GDPR policy. Consequently, some EU-based companies have stopped accepting Bitcoin and cryptocurrency as payment, though it’s worth mentioning that GDPR isn’t the exclusive cause of this.

      Though the GDPR regulations only cover EU-member countries and organizations that do business with them, there is a considerable chance that these regulations will be amended as time goes on. What will this future look like? Will it be more like GDPR, or will it focus primarily on the blockchain? Let us know in the comments.

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      Tip of the Week: Lead Your Remote Workers to Success

      Accessible Solutions
      No office is complete without a comprehensive communications solution, but it’s especially important for your business to have solutions designed to help remote employees stay connected to the workplace. This can include the following:

      • Virtual private networks: Any time you have employees accessing sensitive information from outside your network, you want these communications to be encrypted with a VPN.
      • Voice over Internet Protocol: Access to a phone system can make communication much easier, and the best way to do this is with a software-based VoIP solution that can be used on desktops, mobile devices, and laptops.
      • Remote desktop software: Sometimes you have employees who are only remote half of the time. In this case, you can let them remote into their work desktops to access files located on them.
      • Cloud-based applications: Any applications hosted in the cloud are great for remote workers, as they are frequently (or permanently) out of the office, away from their desktops.

      Ensure Proper Documentation
      Project management is incredibly important for remote workers, as they are disconnected from the everyday hustle and bustle of the office environment. They aren’t going to be available for “by-the-way” conversations that can lead to major breakthroughs in projects. They aren’t going to be there to hear the collaboration going on. Instead, they need a place where they can see all of the details at a glance. Project management software makes this possible by allowing you to allocate tasks and resources to whoever needs them.

      Be Inclusive
      The most important part of having remote employees is remembering that they are still a part of the team. It can be easy to forget that they are still hard at work for your organization, so be sure to reach out and check up on them once in a while. Remember, remote employees don’t get the social aspect of the workplace that other employees get, so they might find themselves wishing for some human interaction once in a while. Plus, it helps them feel like they are valued by your business--and when employees feel like they are valued, they work harder and better.

      Is your business considering going mobile with remote employees? Be sure to reach out to Symmetric Engineering Group beforehand to make sure they have all the tools they need to succeed, including software solutions, mobile devices, and so much more. All you have to do is reach out to us at (813) 749-0895.

      Learn More

      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      Dealing with other people, whether in the office or a home environment, can often be troublesome. There is always a case of someone trying to be better than someone else, or trying to take advantage of their naiveté. There are solutions out there that make it easier than eve...

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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