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The Florida & Upstate New York IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

Request your free, no-obligation IT Assessment now.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Hit Back Hard Against Malware

      Under A Thumb

      Are you aware that there are readily available websites that are strictly devoted to providing the default factory passwords for devices of all types? With these passwords, and a little bit of knowledge about what hardware you have, people could access your network easily?

      To combat this, you need to think about every single access point your business has and lock them down. Once they are locked down, you will also need to secure your online accounts and your physical location’s access points. To do this you should take time to document all of your network’s possible entry ways and do what you need to do to secure them. You can do this by ensuring that every access point is secured with different passwords (and two-factor authentication where possible).

      Keep Your Antivirus Updated

      The antivirus solution you use keeps out unwanted entities. But what happens when malicious entities aren’t recognized by the antivirus solution? That’s right, it passes right by, infiltrating your network. To avoid this scenario, you will want to ensure that your antiviruses, antimalware, and firewalls are all updated with the latest threat definitions. 

      Keep a Backup

      Most importantly, you may think you are in control, but it only takes one thing to slip by your defenses to complicate things. That’s why you will want to keep routine and periodic backups to ensure that if something does happen that you can restore from backup quickly and get back in business fast. 

      Remember all it takes is one. Symmetric Engineering Group staff's professional technicians versed in the best practices and protocols of comprehensive data and network security. To talk to one of our knowledgeable IT experts about securing your business, call us today at (813) 749-0895.

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      Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

      What is a Virtual Desktop?

      To be completely clear, this blog is referring to a very specific type of virtual desktop, which is important to state right off the bat.

      Oftentimes, when we refer to “virtual desktops,” we are talking about a computing environment that is hosted in the cloud, which can be accessed from almost any device, from anywhere. Think of it like a Voice over IP (VoIP) solution, but instead of just your phone, it’s the whole computer.

      Here, we’re talking about a slightly different version of that concept. Windows 10 allows its users to have multiple instances, or sessions, of Windows 10 running at the same time, via the built-in Virtual Desktop function. This has many potential uses in a business, most notably, aiding in organization while keeping different tasks and their accompanying resources separated from your other tasks and their resources. Listen to music on a streaming service while at work? Free up some valuable desktop space by accessing the service in a secondary, virtual one. Or maybe you’re a compulsive email checker - knowing that you have it open in another desktop may be enough to keep you from becoming tempted. It really is up to you to figure out how they are most useful to you.

      In fairness, it really would be more accurate to call this feature “Virtual Monitor,” because it works more like adding an additional monitor setup than virtualizing a desktop... but we aren’t in charge of that kind of thing.

      Working with Windows 10’s Virtual Desktops

      Click on the Task View button. If your Task View button is missing, right-clicking the taskbar and selecting Show Task View button will fix that.

      Alternatively, you can also open Task View by pressing Windows Key + Tab

      This will bring you to the Task View. On the bottom right, there will be a New Desktop button, which you can click to create a new, virtual desktop in addition to your original desktop. There are a few easy ways to switch back and forth between them - you can select the desktop to view from the Task View screen, use a four-fingered swiping gesture on certain touchpads and touchscreens, or a keyboard shortcut: Ctrl + Windows Key + Left/Right Arrow.

      To use your programs and applications in your virtual desktops, open them as you normally would. While many apps will allow an instance in each desktop, others will pull you to the desktop that has the application running. Closing one of your virtual desktops will also cause any apps open in it to jump as well.

      How do you anticipate using these virtualized desktops in your day-to-day, if at all? Let us know in the comments!

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      Your Business Processes Are Everything

      Let’s look at why even the most innovative businesses depend on their procedures to operate - and how a procedure can be properly created as well.

      Why Processes and Procedures Matter to Businesses

      If you were to list the most important qualities that a business should have, would your list include consistency? It really should. After all, if Client A, B, and C each paid for the same service, doesn’t it stand to reason that all three of them receive the same quality of service? Consistency can go a long way to support your client retention, your productivity, and any of a variety of other internal and external business considerations. Therefore, it only makes sense that establishing processes will work to your business’ benefit. 

      There are a variety of ways that they can do so, for that matter. For instance, they can…

      • Help improve your business’ efficiency
      • Optimize internal and external communications
      • Minimize confusion in your operations
      • Secure accountability in your workflows
      • As mentioned above, better ensure consistency in outcomes

      … so it only makes sense to invest the time it will take to standardize how your business completes certain tasks. Consider, for a moment, the modern fast food franchise.

      Slight cost and menu changes aside, going to a fast food restaurant on one side of the country should be effectively identical to going to one on the other side. This is largely because there are essential processes that take place in the kitchens.

      The moment a server starts to put together an order with a customer at the front counter, a screen in the back shows the order being constructed. This allows the team in the back to start putting it together, keeping the communications between the front and back teams effectively seamless. Each person back there has their own task - whether it is to cook the meat, start building the sandwiches, or finish them and send them to the front.

      As a result, it isn’t unheard of for a finished sandwich to reach the customer less than a minute after they have placed their order - in fact, that’s the goal - and that is exactly how they expect it to be.

      Now, while your business almost certainly has very different goals and services than a chain burger joint, there is no reason that you can’t experience similar benefits to your operations by implementing standardized procedures as well.

      What Makes a Good Process

      Now, this may feel like we’re getting a little into the weeds here, but not all processes are necessarily created equally. To make sure that your process is worth the time spent to formalize it, it should feature four qualities:

      • It can be repeated - There isn’t much use in a process that only applies to a specific scenario or can’t hypothetically be repeated indefinitely. A good process can apply to a variety of circumstances, and be used more than once

      • It contributes value - Any process you design should have a purpose to each step… there should never be any “busy work” involved in one of the included tasks.

      • It has a clear beginning and an end - Every process you develop should have a defined starting point, where something signifies that the procedure should commence, as well as a conclusion, where no further action needs to be taken. Each step between these points also needs to be easy to differentiate from the others.

      • The process can evolve - Of course, you aren’t going to (or at least, shouldn’t) continue using the same tools and solutions indefinitely, which will at some point impact these processes. Your processes should be able to accept these impacts without your clients seeing any ill effects.

      Use Automation to Power Your Processes

      If there is any issue that every business is subject to, it’s human error. Regardless of how perfect and refined your procedures are, there is always the risk that the end user will miss a step - like when the fast food worker forgets to put the pickle on your sandwich.

      In your business, however, the consequences are probably a little greater than a missing crunch.

      That’s why many businesses have embraced the use of automation to enhance their business processes. Not only does automation bring about the benefits we discussed above - the improved efficiency and accountability - it also helps you avoid human error at key points in your processes. Additionally, it frees up your employees to accomplish other things, perhaps related to that same process.

      There are many different solutions designed to help with different tasks, and they can all play a role in your automated processes. Symmetric Engineering Group is here to help you determine what is best for your business’ efficiency.

      To learn more about how we can help you automate some of your processes, or about the other benefits that we can provide for your organization, give us a call at (813) 749-0895.

      Learn More

      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      The threat landscape is filled with more types of malware than ever. To keep your business’ network running effectively, it’s important to have a strategy to keep malware out. Today, we’ll talk about a few basics you should know to keep your cybersecurity strategy working pr...

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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