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The Florida & Upstate New York IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Why You Need to Be Certain You’re Using Licensed Software

      To begin, we want to say that we feel that nobody should use pirated software. However, while we don’t condone software piracy, we also can’t say we’re comfortable with the tactics that are used to combat this piracy, either. This is especially true when we consider the kinds of activities that BSA | The Software Alliance, engages in.

      A Bit of Background
      BSA is an international advocacy group for the proper licensing of business-centric software solutions, with a member list that includes IBM, Apple, Microsoft, Adobe, Trend Micro, and many others. The organization, according to their website, “pioneers compliance programs that promote legal software use and advocates for public policies that foster technology innovation and drive growth in the digital economy.”

      This would be all well and good, if it weren’t for the tactics that BSA has used in the past to accomplish their other goal. Pirated software is BSA’s main target, and they work to make any business found with any unlicensed software installed pay, and pay a lot.

      Their Preferred Tactic: Bribery and Social Media Guerilla Marketing
      BSA has a history of targeting businesses under suspicion of having unlicensed software in use. However, in order to catch these businesses in the act, BSA targets their employees.

      BSA has a history of leveraging social media marketing to target the employees of companies directly. These ads have promised a cash bounty in exchange for turning in their employer for software piracy. A now-seemingly-defunct Facebook page for a campaign run by BSA would entice users to turn in businesses in exchange for a cash reward.

      However, who would know if a business was using unlicensed software better than one of that business’ employees?

      BSA seems to have known this from the start, running ads that read “Nail your boss. Report Software Piracy” before taking a more subliminal, covert approach through targeted social media efforts. These efforts are targeted towards those whom you have employed, and attempt to sway them into blowing the whistle on you for software piracy by offering a bounty.

      These bounties are scaled to the value of the settlement that the reported company has to pay BSA. If the company had to pay anywhere between $15,000 to $100,000, the whistleblower could receive up to $5,000. If the company had to pay over $15,000,000, the reward could swell to a $1,000,000 payout. However, BSA “reserves the right to deviate from that schedule in its sole discretion.”

      Or, in other words, pay less of a bounty while still collecting retribution from the company.

      Why You May Have a Problem
      Unfortunately, there are plenty of ways that you could be left on the hook if BSA were to ever come knocking on your door, and many of them are completely due to your employees. For instance, if you’re caught with unlicensed software installed on your system, you’re the one responsible, not the employee who installed it.
      The same is true if an employee installs the same software license on multiple devices. If that employee were to leave with bad blood, they could report you for it, even though they were responsible for it being on your systems.

      How to Solve the Problem
      You need to be sure that you have no unlicensed software anywhere on your network. Running an audit is a simple way to identify and dispose of any software that might trip you up with BSA, allowing you to solve the problem before dealing with the circumstances that come from actions done without your approval.
      Symmetric Engineering Group can help you run this audit, and deal with any software that doesn’t meet the requirements set by BSA. Call us at (813) 749-0895 to ensure your business is protected.

      Learn More

      Tip of the Week: Putting Your Old Android Device to Good Use

      A Portable Trackpad
      There are all sorts of applications out there that can help you use your old phone for any number of uses for your computer. For example, you could use it as an extra controller for various apps or specialized features, allowing for an alternative way to control media playback, among other functionality.

      You can achieve this by using the Touchpad app  on the Google Play store. It’s not perfect, but it’s the safest way to download legitimate apps. You should also run the decision by your IT department or IT decision makers to ensure that these apps will be compatible with your technology.

      A Universal Remote
      An old smart device might be a great way to take control of your other office devices. You can use a universal remote app from the Google Play store to control all sorts of devices around your office, eliminating the need to hold onto that old TV remote. Plus, since you are using just one device for every single television in your office, you don’t need to keep track of multiple remotes. If you have an older smartphone that comes with an onboard IR Blaster, you can utilize it as a TV remote, since many newer smartphones don’t come with one.

      Makeshift Security Cameras
      There are applications that you can find on the Google Play store that can turn your device into a miniature security camera. You might be surprised by how many different features you can find for this purpose. You can boost your business’ physical security presence, all by logging into a web browser. You can even record the footage and have it activated when detecting motion.

      Of course, if you want to take your security seriously, you will want to discuss integrating a network-based IP camera security system.

      Donate Your Old Devices to Science
      If you choose to donate your device to the Berkeley Open Infrastructure for Network Computing, or BOINC, you will be providing the organization a valuable tool that allows them to advance various research projects. Resources donated to BOINC have been used toward researching the climate, molecular dynamics, genetic sequencing, measuring earthquake magnitude, and much more, all with the intent to make a better and more informed environment.

      If this sounds like a better option than letting your devices collect dust in your junk drawer, just download the BOINC app from the Google Play store and select what kind of research you want your phone’s resources to go toward. This app will only run if your device has been charged and plugged in--the app will only work in this way so that your device isn’t being drained from this type of use, and thanks to it only transmitting data via Wi-Fi, you won’t waste any of your data, either.

      What are some of your favorite ways to use your old Android devices? Let us know in the comments.

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      ALERT: Make Sure Your Business is Safe from Meltdown and Spectre

      This issue was first reported in a blog maintained by an unknown user identified only as Python Sweetness, who summed up what they described as “an embargoed security bug impacting apparently all contemporary CPU architectures that implement virtual memory, requiring hardware changes to fully resolve.”

      In other words, a bug had been discovered that messed with how different programs could interact with the CPU. Normally, the CPU has two modes: kernel, which allows complete, carte blanche access to the computer itself, and user, which is supposed to be the ‘safe’ mode. The issue that Python Sweetness discovered was that the bug allowed programs that were run in user mode to access kernel mode. This could potentially open the door for malicious programs and malware to access a user’s hardware itself and see anything that’s going on in protected memory space, meaning programs could gain access to memory being used by other programs, or in the case of virtual machines they could cross-talk between VMs as well.

      Fortunately, a fix has been developed that will likely only cause a 2% dip in system performance, a greatly lesser sacrifice than what was initially expected. Originally, it was assumed that entire processes would be shifted from user mode to kernel mode and back again, slowing the entire system down considerably. There has since been a Windows update to mitigate the CPU issue, despite the expectation that it would take a hardware change to implement it.

      For PCs with Windows 10 installed, and an antivirus that supports the patch, the fix should already be in place. However, to confirm this, go to Settings > Update & Security to see if there are any updates waiting to be installed. If not, check your update history for Security Update for Windows (KB4056892), or check with your antivirus provider to find out when it will be supported, the patch will not install until it sees that the antivirus has been updated to a version that the vendor verifies supports this patch.

      If you have an Android device, there was an update on January 5 that provided mitigations, with the promise of further updates to add to these protections. Google-branded phones, including the Nexus and Pixel lines, should have already received the patches, and other Android phones may have as well. It is something that you should check, and if you haven’t received an update yet, reach out to your carrier and ask why (posting publicly can get you extra points).

      An update to Google Chrome is expected on January 23, with other browsers following suit, that will also include mitigations. In the meantime, ask your IT resource to help you activate Site Isolation to help keep a malicious website from accessing your data from another tab.

      Other devices (like NAS devices, smart appliances, networking equipment, media equipment, etc.) may also be at risk, as they are using similar hardware. It’s really important for business owners to have their entire infrastructure reviewed and audited.

      Issues like these are exactly why businesses need a managed service provider looking out for them. An MSP, like Symmetric Engineering Group, would have heard about this issue and its associated update (or any issue/update, for that matter) and taken the actions needed to resolve it.

      This is all done without the business needing to worry about handling any of it, freeing its internal staff to complete projects that generate profit, rather than work to maintain operations and security.
      For more ways that an MSP can benefit your crew, reach out to us at (813) 749-0895.

      Learn More

      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      Using pirated software or abusing your software licenses for your business is heavily frowned upon. However, many software companies, in an attempt to protect their products, have unleashed a practice that can actually reward those who let it happen in the first place....

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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