Get Started Today!  (813) 749-0895    SEARCH SITE

The Florida & Upstate New York IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

 

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

Request your free, no-obligation IT Assessment now.

Sign Up today!

Managed IT Questions?

  • Your Name *
  • Company Name
  • Phone *
      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

      Read More
      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

      Read More
      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Tip of the Week: Preparing For a Successful Upgrade

      Step 1: Determining What Needs an Upgrade, and Why

      Naturally, the first step to any upgrade process is identifying that an upgrade is necessary. When a component of your business network requires an upgrade, it will generally be for at least one of three reasons:

      • You want your solutions to have an increased capacity or range.
      • You want to improve the security of your business and its resources.
      • You want an increase in your business’ productivity, with less maintenance required.

      If a part of your infrastructure could facilitate any (or all) of these objectives if it was upgraded, it’s probably a good idea to do so. That means that you need to start the next step.

      Step 2: Planning and Preparing for Your Upgrade

      A technology upgrade isn’t something that can be done on a whim. If you want yours to be successful, you need to have done your due diligence ahead of time. You will want to make sure that your network can support this upgrade in its current state, and any other considerations that come up.

      As you’re preparing for the upgrade, you also need to consider any potential negative ramifications that it could have on your users. Will this upgrade be a lengthy one, and will that cause a lengthy interruption to your business’ processes? Proactively considering this will allow you to make plans to decrease the impact of these circumstances. For instance, if an upgrade is projected to create a lengthy interruption, it may be wiser to have it implemented after hours, when your resources are less likely to be called for.

      Step 3: Protecting Yourself

      While your upgrade will ideally run smoothly and not cause any issues, it is better to be prepared for an unideal situation. This is why an upgrade absolutely should be preceded by a comprehensive backup. With a backup taken, any issues that your upgrade may incur can be easily mitigated - so while you won’t have gained anything, your losses will be minimized.

      Symmetric Engineering Group can help you manage your technology, ensuring that your upgrade processes are done correctly. Reach out to us at (813) 749-0895 to learn more!

      Learn More

      Fishing for Answers to Keep Phishing Attacks from Sinking Your Business

      As a result, endpoint security has become a major consideration for nearly every organization. There are strategies and solutions that businesses can implement that will not only give IT administrators the resources they need to protect the company’s data and computing infrastructure, but also trains their staff in the backhanded way these hackers try and infiltrate the business’ network with their legitimate credentials. Let’s take a look at some different forms of phishing and what you should be teaching your staff to keep them from messing up, and making your business just another negative statistic.

      Deceptive Phishing

      As the most common type of phishing scam, deceptive phishing in a name is pretty obvious. The name of the game for this attack is to pull the wool over the eyes of an unsuspecting end user. In essence, a deceptive phishing strategy is one where an email or message is created impersonating a legitimate company or person to flat out steal personal access information. With this access, the illegitimate party has some time to pick and choose what he/she wants to take, or gain access to. By having legitimate credentials, the illegitimate party doesn’t immediately trigger any red flags.

      Most deceptive phishing messages are ignored, caught by filtering technology, or disregarded when accessed; but, the one that works to fool the end user is worth the hundreds or thousands of emails they’ve sent using the same method. To ensure that your organization doesn’t have to deal with a data breach, or malware associated with that phishing attack, it’s extremely important to lay out the ways that these deceptive emails are different from legitimate emails.

      Phishing emails traditionally have misspelled words and hastily thrown together construction. Typically, users will have to download some attachment. So if there is an attachment that an email prompts you to click on, be sure to check the URLs by mousing over the links to determine if the email is from a legitimate source. One thing every user should be cognizant of is that if the email is from a financial institution demanding payment, it is likely a phishing email. Email, while being a popular form of communications, is rarely used for such purposes.

      Spear Phishing

      These types of phishing attacks are personalized to a specific user. This can cause a lot of people to forget what they know about phishing and let their defenses down. The goal - as fraudulent as it is - the same as a traditional phishing attack, except it will be harder to decipher that it is, in fact, an attempt to trick the user into providing network access. The spear phishing email will often feature the target’s name, their title, their company, even information like their work phone number, all with the same aim: to get them to click on the malicious extension or URL sent with the email.

      Users of the social media site, LinkedIn, will likely come across spear phishing if they utilize the service regularly. Since you provide certain information for networking with other like-minded industry professionals, you unwittingly provide the hackers with the information they need to build these messages. Of course, we’re not suggesting that you stop using LinkedIn, or any other social media because of the risk of hackers, but be careful what information you have shared within these profiles and ensure that any personalized email is, in fact, legitimate before you click on anything.

      Pharming

      With more and more people becoming savvy to these types of phishing attacks, some hackers have stopped the practice altogether. They, instead, resort to a practice called pharming, in which they target an organization’s DNS server in order to change the IP address associated with the website name. This provides them an avenue to redirect users to malicious websites that they set up.

      To ward against pharming, it is important to tell your staff to make sure that they are entering their credentials into a secured site. The best way to determine if the website/webtool a person is trying to access is secure is that it will be marked with “https” and will have a small lock next to the address. Also having strong, continuously-patched antivirus on your organization’s machines is important.

      With proper training and solid security solutions, your company can avoid falling for the immense amount of phishing attacks that come its way. To learn more about how to secure your business, and what tools are best to help you do just that, call the IT professionals at Symmetric Engineering Group today at (813) 749-0895.

      Learn More

      Businesses Always Battle Risk

      What is Risk?
      As defined, risk is an event or circumstance that results in a negative outcome for the business.
      Business risk may be a little difficult to measure. The exposure of risk presents the possibility that a company will see fewer profits compared to other scenarios; and conversely, how that company manages its risk could be what comes to define its existence.

      To manage risk, a business owner, a manager, or an employee has to first acknowledge that it's there. Some people are better at this than others. Typically, organizations that blaze ahead without protecting themselves against risk can only get so far before that lack of diligence catches up to them.

      What’s more, many organizations will look on their IT risk management as a project. This is largely wrong because there is no end to the risks that keep coming and coming from both inside and outside of an organization; and, it's your job to define exactly what these risks are.

      Discovery
      Say you run a retail business. When you have a lot of one product and you are having problems getting rid of it, you put it on sale, right? The risk of having too much of one item is a simple one to manage. Not everything is that simple. That’s why many businesses put together a committee of department representatives who discuss organizational shortcomings to help identify risks. In IT, risk largely results in downtime and data loss. These two factors are clearly defined, and therefore, can be tested for. How does any organization work to reduce or eliminate downtime and data loss? What practices or procedures could the organization put in place to mitigate the risk of suffering from those effects?

      Analysis
      Start by singling out every system you have discovered that presents your business with some semblance of risk. Now, take the time to consider how each could be taken advantage of. Define what practical solutions are available to keep the individual systems from exposing the organization to more risk, and then, once you’ve identified all your potential weaknesses, begin the process of planning a strategy.

      By analyzing the most critical possibilities first, and then running tests on corresponding systems to see what the potential damage could be if the risks are not reduced, you will get a good idea of what kind of capital outlay it is going to take, in products, services, and manpower, to keep risks from sinking your endeavor.

      What is most important in the risk analysis phase is to be able to set priorities. This is done in much of the same manner as you would set priority for about anything. You look at your assessment of risk, the potential cost of mitigating that risk, and the possible effect risks could have if they aren’t addressed. The ones that could cause the most problems for the most important systems get priority.

      Controls
      One you are finished inventorying your organization’s risk factors and assigning priority, you have to begin placing controls in these systems to mitigate the risk of systemic failure. In this case, controls are typically policies or tools that allow for the management of risk. Many times, if it is a problem for your organization, it is a problem for another business, and they may have some documentation or some advice on how they went about implementing a solution to the problem. Additionally, organizations like the National Institute of Standards and Technology (NIST) will have a suggested (and often tested) framework available to help you find, and deploy a solution to your problem.

      Monitoring and Reporting
      Once your controls are in place and functioning effectively, your organization will want to closely monitor them. Monitoring will allow you to get a good idea of how effective your controls are at patching your operational problems and mitigating risk. Fixes can be simple or convoluted and difficult, but ultimately by keeping a close eye on your changes, you’ll at the very least, be able to get a picture of what the true cost of any problem’s solution is costing your company.

      Another benefit of monitoring is that it provides you the perspective you need to properly report your organization’s attempts at risk mitigation. These reports will allow organizational decision makers the critical information they need to make important determinations about risk management attempts and can be a crucial element if your organization manages data that fall under regulatory mandates.

      By being steadfast in your risk mitigation efforts, thoroughly monitoring them, and building comprehensive reports you will make some major inroads in the way that your business handles risk. Reducing risk promotes a culture of success. If you are looking to learn more about risk mitigation, management, and practices used to create a more efficient and secure business, call the IT professionals at Symmetric Engineering Group today at (813) 749-0895.

      Learn More

      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      Phishing attacks have been in the social consciousness now for a while, and for good reason: it is the predominant way that hackers gain access to secured networks and data. Unfortunately, awareness to an issue doesn’t always result in positive outcomes. In this case, hacker...

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

      Read more ...

      Account Login