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The Florida & Upstate New York IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

Request your free, no-obligation IT Assessment now.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Automation Growth and Your Business

      What is Automation?

      Automation, in a business context, is the process of having automatic control over certain processes in the production cycle. Most elements of production can be automated which is becoming both beneficial for business and dangerous for production workers. With profit margins continuing to shrink, businesses are looking to do more with less, and one way they are able to do that is by leveraging automated systems to perform tasks that traditionally have been done by people.

      Specifically, this shift is advantageous for cost reduction, providing a business the opportunity to increase its profitability through simplifying individual processes. Leveraging machines to do a lot of the mundane and repetitive jobs that people typically would have done can save businesses untold amount of operational capital. More dynamic systems are being developed every day that provide even more benefits--using structured data to drive machine learning--providing a much more comprehensive ability to identify and alter processes as needed.

      So Not Robots?

      Well...not like R2D2 or anything like that, yet. The manufacturing sector has been using automated robots for decades, but for the service-based business, retail organization, and the like, robots haven’t yet become a big part of business. Most of the automation that is accomplished today is done by software that has been further integrated into existing software. These automated solutions are available for almost every part of a business. Most feature some type of machine learning software designed to make it more responsive to a user’s needs. Let’s take a look at the many ways businesses can use automation.

      HR and Management

      One of the most popular ways that businesses are using automation is for their HR and management systems. Most businesses have gone to a digital payroll system, but many businesses, including service business and retail organizations have a need to centralize all their payroll, benefits, health information, and the like. Instead of having multiple pieces of software working to accomplish all this, they instead depend on centralized software in the form of Customer Relationship Management (CRM). 

      A CRM not only allows a business to manage their interactions with their customers, it also automates several key functions, integrating the management of all major business processes in one piece of software. The CRM also allows a company to manage most of its HR (onboarding/training/benefits) and accounting (payroll/accounts receivable/expense) processes with a dashboard. Other titles using automation to manage large portions of a business include Professional Services Automation (professional services) and Enterprise Resource Planning (manufacturing).

      Sales & Marketing

      Most CRMs, ERPs, and PSAs also have automation tools for your sales team to use. Sales is often a rinse-repeat activity with the only different variables being the prospective customers. Since there are a lot of repeatable tasks, automating part of the sales process is something many businesses do already. 

      Marketing, as it pertains to your sales team, can also use built-in automation tools to complete tasks as a way to, ironically, build more targeted products. Tasks like email marketing--as part of outreach or as a part of a project/service--can allow for a personal touch while still making processes much more efficient. Personalization has proven to be a must-do strategy for marketers, as people are constantly inundated with messages and advertisements of all types. 

      Security

      Both physical and network security are extremely important for the modern business, and today’s strongest solutions utilize automated tools to enhance their systems. In physical security, automating an intrusion detection system can make a huge difference in the response times of authorities as a result of unauthorized access. Automation is all about making tasks easier and reducing cost: surveillance and security automation systems do just that.

      As far as network security goes, automation makes the whole thing cost effective. Securing your business' network at the cost you pay today would be nearly impossible without automation tools. Even if you pay hundreds of thousands of dollars per year for your IT department, they are (or at least should be) using automation tools to ensure that your computer network is both free from threats and working as expected. The question then becomes, “Why are we paying so much for our IT department?” The IT experts at Symmetric Engineering Group can effectively manage your organization’s IT, procure IT solutions, and fulfill complicated technology projects at a fraction of the cost. If you’d like to learn more, call us today at (813) 749-0895.

      The Future of Automation

      As you might imagine, the future of automation is limitless. With a digital revolution breaking down productivity barriers, automated systems fueled by advances in artificial intelligence (AI) and machine learning (ML) will likely push future generations forward faster than the breakneck speeds 21st century innovation is taking us. Advances in smart products and other Internet of Things devices, 5G connectivity, and industry-changing technologies like fintech will leverage automation in crucial ways. It will likely be the driving force of technologies that will completely change the way people buy products and services, communicate, and use machines.

      While the sky seems the limit, there are detriments to the shift to more automated systems. Some experts have gone on the record stating that 40 percent of the jobs people have today will be obsolete in 15 years. Other sources say the number is closer to 25 percent. Either way, there will be a glut of unskilled, untrained, and out-of-work labor in the very near future as a result of automation and the advancement of AI and ML.

      Many analysts are bullish that other jobs in the service sector will be created or filled, but the workforce will need to be trained, a huge cost that will have to be absorbed by individuals, businesses, or governments. As jobs are displaced, there will inevitably be millions of workers who have lost their jobs to automated systems that are mid-career and have a mortgage, children and can’t afford to go back to school for two or four years. In this case, businesses will need to take on the cost of re-educating individuals, seemingly losing out, at least initially, from the windfall of profitability they would experience integrating automation. AI is coming, and people have done a woeful job planning for what seems like an inevitable shift.

      What do you think about automation? Do you like how fast it seems to be moving? Will the gains outweigh the losses? Do you use it for your business? Leave your comments below.

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      Too Many Accountants are Fielding Technology Queries

      The Cash Cow

      Sometimes technology can be seen as a cash cow. By implementing the right technology a business can get more out of less, creating revenue while cutting costs. This profitability is exactly what every business is looking for. When you ask your accountant about IT, however, you are getting their perspective on a specific set of software that they use for their day-to-day responsibilities, not necessarily your own. Therefore, the only people you should rely on for dedicated IT support is… well, dedicated IT support from trained and certified technicians. Failing to adhere to this steadfast rule could result in unforeseen consequences.

      Part of the problem comes from how crucial technology is for just about any business in today’s market. To keep operations going, a business needs its technology to work, but if it’s not, then you run the risk of efficiency, productivity, and success being much more difficult to achieve.

      Now, let’s say you hire someone to put up some shelving in your office. They will bring the needed tools to get the job done. One of these will inevitably be an electric screwdriver, which is much faster and more efficient than a manual one.

      Your business is similar in this regard, as it could probably get things done without technology, but only by sacrificing a considerable amount of productivity and efficiency. Depending on how your organization functions, you might find yourself unable to get work done at all without any technology at your disposal. It’s like running out of charge in your electric screwdriver, or bringing a box of nails rather than screws to the worksite.

      If it was someone you hired that made this mistake, naturally you would be upset; however, you shouldn’t simply Google search the issue at hand and take the suggested actions at face value. Whenever you turn to someone who isn’t an IT expert for technology support, you risk encountering misinformation, which can further harm your productivity and put your business at risk.

      This makes the having trustworthy IT resources all the more important. Symmetric Engineering Group can provide your business with the technology support and management needed to optimize your business’ operations. You can be confident that we will keep your business technology in proper working order, resolving issues and actively preventing them from becoming bigger problems. We can accomplish this remotely so that your in-house team will experience minimal distraction, and as long as you provide your employees with contact information for us, you’ll never have to rely on search engine queries for technology maintenance ever again.

      To learn more about our services, reach out to us at (813) 749-0895.

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      Tip of the Week: Here’s How to Calculate Your Projects ROI

      Costs

      The first thing you will want to do is gather the receipts and create a detailed cost analysis of the project, breaking the costs down into separate categories. The category breakdown will be advantageous when you start to assess the different costs, and how those investments make a huge difference when trying to determine the viability of a project.

      To configure this, you will want to start with the single-project costs. These include:

      • Supplies & materials
      • Labor
      • Power & fuel
      • Subcontractor services

      Once the costs have been firmly reported, it is time to start looking at the potential benefits of the proposed projects.

      Benefits

      Since we are only looking at calculating the ROI of a particular investment, we should talk about how your IT investments may benefit your company. They include:

      • Increased Revenue - New revenue streams increase the worth of the organization and make it easier for a company to adjust if the market shifts.
      • Cost Reduction - You know what they say: You’ve gotta spend money to make money. Investments aimed at strategically reducing recurring costs can be some of the most valuable investments you can make.
      • Capital Reduction - Much like a cost reduction, a capital reduction actually eliminates the large capital expenses that can really hamstring an organization’s operational budget.
      • Cost Avoidance - Investments designed to eliminate bottlenecks, downtime, and other financial drains through improved technology.
      • Capital Avoidance - It’s hard to get more efficient than eliminating one of your costs entirely. Investments in automation can bring with it a great deal of capital avoidance.

      The equation to calculate the return on investment for your technology is the same as it would be for any other investment:

      ROI = (Benefit)/Cost

      All you need to do is take your total benefit (calculated by subtracting your costs from your ultimate gains) and divide it by your total costs. This gives you a simple metric that makes your benefits easy to understand, and thereby enables you to make comparisons much more easily.

      Other Considerations

      You should also keep a few other qualifications in mind as you plan your next IT investments.

      • What departments in your organization will be affected by any new project investment?
      • How will these new investments impact their jobs?
      • Are you focused more on seeing an ROI that’s financially quantifiable, or are you more concerned with less tangible, qualifiable benefits?
      • What - if anything - could potentially go wrong during the implementation of your IT improvements?

      Symmetric Engineering Group can help you decide what your best moves are concerning your information technology. Reach out to us at (813) 749-0895 to learn more.

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      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      Automation has been a hot button term for some time. Whether it is in reference to robots that manufacturers use to make their assembly lines more effective, the integrated workflows that today’s customer relationship management software presents, or A.I. crawling through mo...

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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