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The Florida & Upstate New York IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

Request your free, no-obligation IT Assessment now.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Why Should You Outsource Business Processes?

      Financial Benefits of Outsourcing

      Naturally, there are assorted financial perks to adopting an outsourcing policy, including:

      Decreased Costs

      This is perhaps the most well-known benefit of outsourcing, as it can often be too pricey to hire and train the internal employees, or procure the equipment needed for a process. Maybe expanding in-house resources any more would require an expensive change in location. Outsourcing allows a company to side-step these budgetary challenges, as can be seen in many other benefits we will touch upon.

      Cash Flow Controls

      On the subject, some of your operations can easily grow to be too expensive to realistically support. In order to stem the amount of cash that your company spends on certain needs, an outsourced resource can fulfill those needs (which control costs) without requiring an overhaul of your organization and its goals.

      Eliminated Expenses

      In addition to the employees who fulfill your central business objectives, there are many costs that simply having in-house employees incurs. This is especially true if their roles, while crucial, aren’t necessarily those that would require a full-time employee. Outsourcing allows you to optimize the amount you spend to have these roles filled, without pulling an excessive investment from your budget.

      Operational Benefits of Outsourcing

      There are also many advantages that can impact how your business itself works to be gained via outsourcing.

      Internal Focus

      When a company experiences growth, its behind-the-scenes processes can frequently hinder more growth from taking place, simply because these tasks require attention. Outsourcing these tasks allows you to focus on the elements that promoted growth in the first place, without neglecting critical responsibilities.

      Access to Skills

      Training an employee, especially a new recruit, can be expensive and time-consuming. However, when you turn to outsourcing, these responsibilities fall to the outsource provider. As a result, you get less-expensive access to resources with specialized, yet diverse, skill sets and large amounts of experience.

      Growth Potential

      It is also possible that offering your customers a particular service could prove to be quite lucrative, but you unfortunately lack the internal resources, skill sets, or budget to do so. Outsourcing frequently opens businesses to more opportunities of this kind. Furthermore, as these responsibilities are being fulfilled, your staff could be trained to do so themselves.

      Minimized Risks

      There are a lot of risks associated with running a business, such as the threat of employee turnover or absenteeism. Whether in the short or long term, outsourcing certain responsibilities can help insulate your operations from the impact of an assortment of less-than-ideal circumstances.

      Symmetric Engineering Group can assist you with our outsourced IT services. To learn more, reach out to us by calling (813) 749-0895.

      Learn More

      Why is My Network Slow?

      Causes of Lag

      Insufficient Bandwidth

      You may be demanding too much of your Internet service at a given time, leaving too little bandwidth for your desired process to complete efficiently. If you consistently encounter issues, you may consider investing in a greater bandwidth for your business. Before doing that, check to make sure nobody is misusing the company network. If employees are streaming video content, uploading a lot of data, or other things that might not be a part of their everyday job responsibilities, you might experience bottlenecks due to this overwhelming amount of unnecessary traffic. Setting up a content filter is a good way to block a lot of this.

      Hardware and Software Issues

      This one is straightforward: out-of-date software and older hardware simply won’t work as well as the newer stuff, which could lead to network issues.

      Malware

      Many examples of malware can tax your network, hindering its performance and holding you back, among other detrimental outcomes to your data security and efficiency.

      Network Misconfiguration

      The issue may really be within your network in the form of poor configurations. An internal audit can help you identify if this applies to you.

      Issues with the ISP/Website

      On the off chance your Internet service provider is experiencing issues, your performance will see some detrimental impacts. There isn’t much you can do about this other than reaching out to your ISP. The same goes for those times that you’re accessing an online tool or cloud-based database. If things aren’t working right on the provider’s end, you will also have difficulty.

      Latency

      Latency is just one side effect of a greater issue; and, is also one of the most frustrating for a user to experience.

      When your computer reaches out to another part of a network, like a website, it sends a small data packet (known as a ping) to confirm that there is a connection made through call-and-response. Latency is the delay in the time it takes for the ping to be sent out and returned. The higher the latency, the longer it takes, and the worse the user’s experience is.

      Like we said, frustrating.

      There are many reasons that you may be experiencing high latency, which can impact the operation of your entire network and each of your processes.

      Reach out to your IT resource for more assistance with your network’s performance, or give the team here at Symmetric Engineering Group a call. We can be reached at (813) 749-0895.

      Learn More

      Social Engineering and Your Business

      What is Social Engineering?

      Social Engineering is the act of manipulating people into providing access credentials to criminals that aren’t supposed to have access to a system. To do this, the social engineer uses his/her influence (real or not) to trick people into supplying the needed information.

      The act of social engineering can be approached in multiple ways. Hackers can take advantage of user carelessness, they can come in as a helpful party, they can take advantage of an individual’s fear, and they can exploit a person’s comfort zone. Let’s take a look at each.

      User Carelessness

      Despite the need for information systems, companies largely depend on individual users to secure their own endpoints. Sure, they will put in place a set of tools designed to keep network resources secure, but overall, it is important for each user to maintain vigilance over their own workstation and other network-attached devices. If they aren’t, scammers can obtain access fairly easily. 

      If they can’t use spam or phishing messages to gain access, they may have to try an alternate method. For example, a scammer may gain access to your workspace. If your people ignore best practices for convenience and leave credentials or correspondence out in the open, a scammer looking for things like this will be able to leverage that mishap into access most of the time. 

      Perceived Helpfulness

      Most people will help people that are having trouble. The impulse to be helpful can be taken advantage of if the “victim” is a hacker. People can hold the door for a cyberthief giving them access to your office. They can use information syphoned from the web to gain a person’s trust and then use the trusting nature of good people for nefarious means. Moreover, it is natural to want to help someone, so you and your staff have to be careful that they are, in fact, in need of help and not looking to steal access to company resources.

      Working Within the Comfort Zone

      Most workers do what they are told. If they have somewhat repetitive tasks, they may grow complacent. Social engineering tactics will take advantage of this, especially at a large company. The scammer will get into your office and if some employees are used to random people just milling around, they won’t really pay any mind. 

      We typically like to think about hackers as loners that sit in the dark and slurp energy drinks while they surf the Dark Web. While this description is fun, it’s not realistic. Hackers, the ones that you should be worried about, know your company’s weakest points and will take advantage of them. If that weakest link is the complacency of your employees, that will be the way they will approach it. Unfortunately, this also technically includes insider threats.

      Fear Tactics

      Getting someone to do something out of fear is effective, but can be risky. The more fear someone has, the more they will look to others to help mitigate it. That’s why most fear tactics, nowadays, come in the form of phishing messages. Using email, instant messaging, SMS, or other means to get someone worried enough to react to a threat takes a believable story that could produce an impulsive reaction by a user. Fear has long been known to be a powerful motivator, so it really is no surprise that cybercriminals would resort to this means to coerce their targets into compliance. 

      We Can Help 

      If you would like more information about social engineering or any other cybersecurity issue, contact the IT experts at Symmetric Engineering Group at (813) 749-0895. 

      Learn More

      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      There quite a few reasons that it makes sense for a small-to-medium-sized business to lean on outsourced assets. Let’s go over a few of the biggest benefits that you could see from bringing on these kinds of services, from both a financial and operational stance.

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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