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The Florida & Upstate New York IT Experts


We work hard behind the scenes to eliminate IT issues before they cause expensive downtime.

Our mission is to provide enterprise-level IT practices and solutions to the small and medium-sized business sector, with small business prices. Our dedicated staff love seeing our clients succeed. Your success is our success, and as you grow, we grow.

We offer the best IT Professional Services such as Managed IT Services, Outsourced Computer Support, Business Continuity Services, and Technology Consulting.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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FREE IT Assessment ($1,599 Value)

When you just want your IT to work!

There are a lot of IT Companies that you can contact to fix an issue or install a piece of equipment. They might be able to save you from a crisis mode, but they don’t take time to see the big picture.

At Symmetric Engineering Group, we understand what business is all about. We are specialized consultants who provide solutions to everyday challenges. We just happen to fix computers as well, but our specialty is preventing issues before they become a hole in your pocket.  

Are you looking for a partner you can trust with all your IT needs.

Why wait another second?

Request your free, no-obligation IT Assessment now.

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      • Who Are We?
      • Refer A Friend
      • It's A Secret!
      • Our Difference
      Florida's IT Support Experts

      It's Nice To Know Who You're Working With, We Get That

      Symmetric Engineering Group understands that making a decision means putting your trust in us. We encourage you to find out more about our IT Company and read testimonials from our many satisfied customers!

      About Symmetric Engineering Group
       

      Refer A Friend To Symmetric Engineering Group!

      Do you know someone who you think my benefit from our IT Services and IT Support? Let us know and we will get in touch with them!

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      Refer a Friend for IT Services
       
      Managed IT Company Secrets

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most IT Support companies really make their money! We will cover the three main types of Managed IT companies and what you can expect out of them.

      Discover What It Is!
       

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO George Lakiotis has written a letter for you to read showing just how dedicated our Full Service IT team is to not only solving problems but your success!

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      Our Dedicated Full Service IT Team
       

      What Our Clients Say

      • Great Business Partner!
        " A National Coding Recruiter"
        I would like to recommend Symmetric Group as a great business partner.  Our Company started April 1st, 2013 and since the launch of our new business we have grown to new heights.  Symmetric Group has been there every step of the way.  Symmetric Group has not only helped us with ordering all the equipment, computers, software, and setup of everything in a office setting  from A to Z but they also have the best IT support team as well with Jemar and Joey.  We appreciate everything you do for us at our company and we recommend them to anyone starting up a company or a company that is established that is looking for IT solutions.  Thank you again for all your support. - Andrew 
      • Five Stars!
        "A National Commercial Cleaning Co."

        We have enjoyed our relationship with Symmetric Group.  Each person we interact with is responsive and knowledgeable.  Simple straight forward answers to our questions are given which is a great help to a "non techie" group!   We thank you again for your service.  Five Stars! - Gail 

      • Very Proactive!
        " A Local Dermatology Practice"

        Symmetric has been providing us IT support for many years.  They successfully manage all of our fast paced medical offices.  Symmetric’s response time for any issues that arise is always quick and issues are resolved in a timely manner and can usually be done remotely which is convenient for all of us.  Symmetric is very proactive in identifying inefficiencies and recommending and implementing changes that improve our systems performance, resiliency and efficiency.  We have no hesitation in warmly recommending them to any business, large or small! – Jenni

      • I Highly Recommend!
        "A Global Lighting Manufacture"

        Four years ago, we had seven domestic offices and warehouses located in five states that were running on independent computer networks, that is, they were without any domain structure.  Thanks to the network engineers at Symmetric Engineering, we are running a secure computer network on a true domain architecture.  We are so pleased with their services that this summer we contracted with Symmetric to host our accounting servers and SQL data servers.  I highly recommend the services of Symmetric Engineering. – Jim 

      • "Extreme Professional"
        "A Local Pain Practice"

        We are so pleased with our business relationship with Symmetric Group. Their company’s customer service is exceptional.  Our service calls and/or emails are answered quickly and to our satisfaction. George is an extreme professional and is shows in his staff. Thank you for your support – Karen 

      • Thanks Symmetric!
        "A Regional Optometry Firm"

        We have partnered with Symmetric for over 5 years in our corporate office as well as our 25 locations throughout Florida and Georgia.   Symmetric has been there from the beginning when we went through the daunting task of inputting our EMR software in all of our stores, as well as doing the complete IT setup at our new locations.   They have been fantastic.  They respond quickly and go above and beyond to help us in any way they can.   They have allowed us to focus on the important work of growing our business and not wasting time on the technical aspect of it.   We highly recommend Symmetric, you will be in good hands…Thanks Symmetric! – Marci

      • They Meet the challenges!
        " A Large Civil & Utility Construction Co."

        Symmetric Group has been able to meet the challenges of our Company's fast growth over the past several years.  They make technology recommendations and manage the all of Company’s IT services seamlessly. I would highly recommend working with them. – Penny 

      Latest Blogs

      Fishing for Answers to Keep Phishing Attacks from Sinking Your Business

      As a result, endpoint security has become a major consideration for nearly every organization. There are strategies and solutions that businesses can implement that will not only give IT administrators the resources they need to protect the company’s data and computing infrastructure, but also trains their staff in the backhanded way these hackers try and infiltrate the business’ network with their legitimate credentials. Let’s take a look at some different forms of phishing and what you should be teaching your staff to keep them from messing up, and making your business just another negative statistic.

      Deceptive Phishing

      As the most common type of phishing scam, deceptive phishing in a name is pretty obvious. The name of the game for this attack is to pull the wool over the eyes of an unsuspecting end user. In essence, a deceptive phishing strategy is one where an email or message is created impersonating a legitimate company or person to flat out steal personal access information. With this access, the illegitimate party has some time to pick and choose what he/she wants to take, or gain access to. By having legitimate credentials, the illegitimate party doesn’t immediately trigger any red flags.

      Most deceptive phishing messages are ignored, caught by filtering technology, or disregarded when accessed; but, the one that works to fool the end user is worth the hundreds or thousands of emails they’ve sent using the same method. To ensure that your organization doesn’t have to deal with a data breach, or malware associated with that phishing attack, it’s extremely important to lay out the ways that these deceptive emails are different from legitimate emails.

      Phishing emails traditionally have misspelled words and hastily thrown together construction. Typically, users will have to download some attachment. So if there is an attachment that an email prompts you to click on, be sure to check the URLs by mousing over the links to determine if the email is from a legitimate source. One thing every user should be cognizant of is that if the email is from a financial institution demanding payment, it is likely a phishing email. Email, while being a popular form of communications, is rarely used for such purposes.

      Spear Phishing

      These types of phishing attacks are personalized to a specific user. This can cause a lot of people to forget what they know about phishing and let their defenses down. The goal - as fraudulent as it is - the same as a traditional phishing attack, except it will be harder to decipher that it is, in fact, an attempt to trick the user into providing network access. The spear phishing email will often feature the target’s name, their title, their company, even information like their work phone number, all with the same aim: to get them to click on the malicious extension or URL sent with the email.

      Users of the social media site, LinkedIn, will likely come across spear phishing if they utilize the service regularly. Since you provide certain information for networking with other like-minded industry professionals, you unwittingly provide the hackers with the information they need to build these messages. Of course, we’re not suggesting that you stop using LinkedIn, or any other social media because of the risk of hackers, but be careful what information you have shared within these profiles and ensure that any personalized email is, in fact, legitimate before you click on anything.

      Pharming

      With more and more people becoming savvy to these types of phishing attacks, some hackers have stopped the practice altogether. They, instead, resort to a practice called pharming, in which they target an organization’s DNS server in order to change the IP address associated with the website name. This provides them an avenue to redirect users to malicious websites that they set up.

      To ward against pharming, it is important to tell your staff to make sure that they are entering their credentials into a secured site. The best way to determine if the website/webtool a person is trying to access is secure is that it will be marked with “https” and will have a small lock next to the address. Also having strong, continuously-patched antivirus on your organization’s machines is important.

      With proper training and solid security solutions, your company can avoid falling for the immense amount of phishing attacks that come its way. To learn more about how to secure your business, and what tools are best to help you do just that, call the IT professionals at Symmetric Engineering Group today at (813) 749-0895.

      Learn More

      If You’re Struggling Due to Cash Flow, You Aren’t Alone

      Intuit QuickBooks released the results of a study performed to establish where small businesses stand as far as their cash flow is concerned. This study, entitled The State of Small Business Cash Flow, revealed that cash flow issues have had a significant impact on businesses. Having surveyed 3000 small businesses with fewer than 100 employees in the United States, United Kingdom, Canada, India, and Australia, Intuit was able to identify a few major business concerns.

      Common Issues
      According to this survey, 61 percent of small businesses have regular issues with their cash flow, with 42 percent of this group having had a cash flow issue within the past year. Of these businesses, 32 percent have been short on capital - rendering them unable to pay for one of their other obligations, like loans, vendors, or even their employees. Over two-in-five small business owners have faced the prospect of being late with their employees’ payments, while 32 percent have been forced to do so.

      In the United States specifically, insufficient cash flow has contributed to considerable missed opportunities. Businesses have lost an average of $43,394 by passing on projects or sales thanks to these insufficiencies, more than half having lost at least $10,000.

      Clearly, there’s an issue here.

      The Underlying Cause
      According to the survey, small businesses in the U.S. average a total of $53,399 in outstanding receivables. That’s $53,399, owed to the business, that has yet to be paid. On average, businesses wait 29 days before their payments are received.

      It is this delay that causes the major issues outlined above in businesses.

      If you’re tired of waiting around to be paid for your services, reach out to Symmetric Engineering Group. We have the expertise to identify and implement the solutions you need to efficiently invoice your clients and customers, providing them with flexible payment options. Reach out to us at (813) 749-0895 to learn more!

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      Tip of the Week: Android Pie Tips and Tricks

      New Gestures
      In the newest Android OS, Google has built a new gesture navigation system. It may not be automatically turned on. To turn it on, go to Settings > System > Gestures. Then tap on Swipe on Home Button and press the on-screen toggle switch. You will see an immediate change from the three-icon setup of previous builds to a singular pill-shaped icon.

      Navigation isn’t much different than for previous builds. Tap the pill icon to return to the homescreen and long press it to bring up Google Assistant. You can now swipe up twice or long-swipe from the home icon to access your app drawer.

      Another change was needed since Android 9.0 Pie removes the dedicated button for recent apps. Now users only need a singular short swipe up from the bottom of the screen to open a new carousel gallery that shows all recently-opened apps. To navigate you can swipe between apps, or use the home icon to swipe fast left and right to move through apps more quickly. If you want to clear the apps, simply swipe up on a specific app window; and, if you want to clear all of your apps, scroll all the way to the left and tap the Clear All button to exit all running apps on the device.

      In Android 9.0 Pie, the software tries to predict what you’re likely to need next, and offer up actions. If you find it useful you can drag these suggestions, found at the top of your app drawer onto the screen. Lastly, you can find the shortcuts offered by each app by long-pressing on a specific app icon. This includes opening an app in split-screen mode, a major improvement from Android 8.0 Oreo.

      Device Notes
      One extremely useful feature for heavy smartphone users is one where if you touch your fingerprint scanner (on devices that don’t feature an in-display fingerprint reader), it will keep the screen from going dark.

      Most people today use their phones as an alarm clock. Even if you don’t, there are definitely times when using the alarm feature is necessary. In Android 9.0 Pie, when your notification panel is open (swipe down from top) you only need to tap on the clock in the system tray to open your Clock app and manage your alarms.

      Do you have an Android phone with 9.0 Pie on it? What new features are your favorites? Leave your thoughts in the comments.

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      Know someone who would benefit from Symmetric Engineering Group? Let us know!

      Latest Blog Entry

      Phishing attacks have been in the social consciousness now for a while, and for good reason: it is the predominant way that hackers gain access to secured networks and data. Unfortunately, awareness to an issue doesn’t always result in positive outcomes. In this case, hacker...

      Latest News

      SEG Awarded Small Business of the Year Award!

      Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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