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IT Professional Services and Business Continuity

Symmetric Engineering Group Blogs

Providing Business IT Support such as technical IT Helpdesk Support, Outsourced Computer Support, Technology Consulting, and Managed IT Services to small and medium-sized businesses in Tampa and Florida.

What Exactly Do We Mean by “Managed” Services?

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

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Managed IT Service: Locky Ransomware Attacks Your “Offline” Computer

Managed IT Service in FloridaLocky is one of the top Ransomware threats, and because of its popularity it went through several updates this year. The last update was recently on July 12th, 2016. Who is behind the Ransomware, Locky? The Russian Cyber Mafia! The newest version of the virus can now encrypt your files even when their code can’t reach its Command & Control center. The July 12th version starts encrypting files even when your computer is offline or a firewall blocks communication.

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Why Multi-Factor Authentication is Way Better Than Passwords

Time hasn’t been kind to the password. It’s continuously put down as one of the least secure methods of protecting systems. It’s not due to any fault of the password, though. People just have a hard time remembering long and complex passwords. To aid in security, it’s recommended that you use some sort of multi-factor authentication. While some users prefer easy SMS message two-factor authentication, there are actually many different types of multi-factor authentication available.

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DMA Locker, Yet Another Ransomware: Managed Services in Florida

The Dell Sonicwall Threats Research team have observed yet another ransomware in the wild called DMA Locker. Ransomware remains a very lucrative business for its operators. The only way of recovering files is to pay the ransom assuming no backup is available. Don’t become the next Ransomware casualty; contact us at Symmetric Engineering Group to learn more about our IT Support and Managed Services in Florida.

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Tip of the Week: Don’t Let These 4 Office Distractions Get the Best of You

It’s time to be realistic and admit that the office can be an extraordinarily distracting place. Constant meetings and discussions, phones ringing, and emails hitting the inbox can all seem overwhelming. With so much going on, how can you get the most work done while still remaining in contact with your co-workers?

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41 Microsoft Software Titles Reached Their End of Extend Support or End of Life - In April Alone!

You don’t need us to tell you that Microsoft has an extensive library of software products aimed at all kinds of businesses. But, of course, nothing good can last forever, and old solutions eventually give way to more versatile or efficient versions. When this happens, Microsoft stops supporting older software in order to provide better features and experiences to users of more recent versions.

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The Top 5 Smartphones on the Market Today, Vol. 1

Years before Steve Jobs stood up on the stage in San Francisco and proclaimed Apple had brought you the future, the future he spoke of was already being developed, and in some cases utilized already by millions of people around the world. Cellular phone technology had been around for some time by 2007, but the iPhone, set in motion a mobile revolution.

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Aspiring Authors Beware: An AI Program Almost Won a Literary Award

Even if artificial intelligence is still a long ways off, people always try to emulate it and push it toward greater heights. One of the best, most recent examples, is how an artificially intelligent program co-wrote a short novel (or novella) that almost won the Hoshi Shinichi Award. If it won the award, it would have been groundbreaking, but the fact that it came so close to doing so begs the question: how long will it be before computers can emulate human creativity?

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Managed IT Service: Ransomware and CEO Fraud in Tampa!

Managed IT Service in FloridaRecently several of our "Non" Managed IT customers have experienced some serious issues with a new Threat on the rise. Ransomware!  What happened to our local customers who were victimized by these crimes?

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Tip of the Week: How to Effectively Take Advantage of Multiple Displays

One of the best ways businesses are providing employees with the means to be more productive with their workstations is by issuing them multiple displays. There are various advantages and disadvantages to using multiple displays that you should be aware of.

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How to Tell When Your Network is Stretched Too Thin

A network is arguably one of the most important assets that your business has. It keeps your team connected to crucial information and mission-critical applications. This is perhaps why it’s so irritating when your network acts up. You should be on the lookout for even the slightest problem with your network, as even a small change could be a sign of bad things yet to come.

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Tip of the Week: Know When Your Windows OS Expires and Why it Matters

By design, Microsoft’s operating systems aren’t built to last forever. Due to the fact that technology is always changing, new operating systems with better security and improved capabilities are routinely needed. Microsoft gets users to transition from an older OS to a newer one by ending support for the older one. This begs the question, how long until Microsoft pulls the plug on your OS?

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The Future is Here: Domino’s Now Has Pizza-Delivering Robots

Robotics are making leaps and bounds in all sorts of different industries. Robots aid doctors with surgery, work in manufacturing plants, and perform countless other functions. Now, we can add “pizza delivery” to this list, thanks to a somewhat bizarre and extremely welcome innovation by the Domino’s pizza chain.

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Dark Data Continues to Be a Problem for Businesses

Your business requires specific data to keep operations moving on a daily basis. However, for all of the data that you use, there’s information that you have stored away that never sees the light of day. This “dark data,” could be putting your business at risk, especially if auditing your current data storage usage isn’t a top priority. If you don’t keep track of your dark data, you could be facing much larger problems than unnecessary storage costs.

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Tip of the Week: Think You’ve Been Hacked? Here are 5 Ways to Check

Any business that deals with online technology needs to be aware of the dangers that come with the territory. Hackers are more common nowadays than ever before, and organizations that don’t take a proactive approach to keeping threats out of their systems will have to suffer the consequences. Unfortunately, some organizations won’t be aware that they’ve been hacked until it’s far too late.

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Tip of the Week: Easily Transfer Your Contacts From One Google Account to Another

Google Contacts is a useful tool that allows you to share your contacts with other users. In fact, it’s a great tool in general for any professional who is always on the move, and has to have access to a set of work contacts through an Android device. Today, we’ll help you import and export your Google Contacts to a different Google or Outlook account.

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Reasons your Computer is Running Slow: IT Vendor Management

IT Vendor Management: Managed IT ServiceIf your computer is more than five years old, there is a possibility that its age is causing your computer’s slow performance. Computers are always advancing and the capabilities of new software is becoming more sophisticated all the time. New programs and applications will often perform sluggishly on older computers, if they’ll run at all. If your computer is older than five years, then we suggest you to buy a new computer or accept that your computer’s performance will be bogged down. Looking to purchase a new computer, our IT Vendor Management service works with third-party vendors to help you reduce bottom-line expenses and present you Business IT Solutions on the determination of which hardware and software suppliers will work best to suit your needs. 

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It's the End of I.T. Support for Windows Server 2003

The end of extended I.T. Support for Windows Server 2003 was July 14, 2015. One manager says the average migration will take 200 days, so start thinking about migrating if you haven't already.

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5 Tips for Saving Money on your IT Company Business Plan

Save Money on IT Company Business PlanSaving a little on your technology and IT Company Business Plan can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

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Let's Talk Tablets

Tablets and I.T. ServicesTablets are definitely becoming a staple in the consumer electronics world. For the longest time, the tablet PC was an expensive, clunky device that just didn't wow consumers. Some businesses had adopted tablets back in the day, but they were difficult to use, hard to support, and they simply didn't perform for the price tag. However, like many consumer electronics, Apple reinvigorated the tablet market with the original iPad, and now it would seem tablets are here to stay. The question is, are they right for businesses?

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Wireless Internet access for a user’s devices isn’t just a luxury these days--it’s expected. If the Wi-Fi drops out for any reason at all, chaos strikes, rendering any ability to stream content or access the Internet a moot point. This is particularly the case for businesses...

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SEG Awarded Small Business of the Year Award!

Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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