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IT Professional Services and Business Continuity

Blog for IT Support and Managed Services in Tampa and Florida

Providing Business IT Support such as technical IT Helpdesk Support, Outsourced Computer Support, Technology Consulting, and Managed IT Services to small and medium-sized businesses in Tampa and Florida.

WARNING: A New Zero-Day Threat is On the Loose

WARNING: A New Zero-Day Threat is On the Loose

Zero-day threats are some of the most dangerous ones out there. What we mean by “zero day” threats are those that have been discovered by hackers before an official patch has been released by the developers, giving them exactly zero days before they are actively exploited in the wild. One of the more dangerous zero-day threats out there at the moment is one that takes advantage of Internet Explorer.

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Email Security Basics

Email Security Basics

Email is a modern classic as far as business solutions are concerned, and you’d be hard-pressed to find an office that didn’t use it in some capacity or another. However, because email is so popular, it has become a favorite attack vector of malicious users. Fortunately, there are some basic practices that will help keep your email account secure and your communications private.

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A Ransomware Cyberattack Struck Atlanta, Georgia

A Ransomware Cyberattack Struck Atlanta, Georgia

Ransomware doesn’t discriminate with its targets, as the city of Atlanta, Georgia now knows so painfully well. The city became the target of a ransomware attack that crippled many of its critical system workflows. The municipal government suffered from one of the most advanced and sustained attacks in recent memory.

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FREE Printout: IT Security End-User Checklist

FREE Printout: IT Security End-User Checklist

This guide was created so that business owners, office managers, and IT departments can provide it as an educational resource to showcase some of the most basic IT security practices that can be implemented in your workplace. We recommend printing this out and handing it out to your staff for maximum results.

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Tech Term: Opening the Spam Folder

Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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Where There’s Data Loss, There’s Trouble

Where There’s Data Loss, There’s Trouble

Data loss can have lasting effects upon your business, usually measured in lost productivity and capital. In other words, data loss is often measured by the cost required to retrieve, restore, and/or repair its effects. Of course, this is only the beginning of how data loss can impact your operations.

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BYOD is Only Helpful If the Devices Are Secure

BYOD is Only Helpful If the Devices Are Secure

Mobile devices are so common nowadays that you’ll likely encounter your employees bringing multiple devices to the office on a regular basis. Little do they know that everything they bring with them, from their Fitbit to their laptop, poses a security threat. Of course, the threat level from each individual device will depend on what it is exactly, but the point stands that the less you do about mobile device security now, the more danger your organization will be in down the road.

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Do You Know What to Do When Involved in Identity Theft?

Do You Know What to Do When Involved in Identity Theft?

The unfortunate truth of increased technology use in the workplace is that there is a corresponding increase in the potential for cybercrime, more specifically identity theft, to strike the workplace. The question is, what can you do to help prevent it, and how should you react to it should it strike?

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Could Your Favorite App Infect Your Device?

Could Your Favorite App Infect Your Device?

When considering solutions to help ensure your business’ IT security, mobile devices often go overlooked. This makes sense--for most of the time the telephone has existed, it has been attached to a wall, only capable of transmitting sound. However, with phones now being palm-sized computers that we carry in our pockets, keeping them safe from cyberthreats has a new importance.

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Tip of the Week: How to Protect Yourself from Invoice Impersonation

Tip of the Week: How to Protect Yourself from Invoice Impersonation

As cybercriminals become increasingly sophisticated in their methods of attack, it is important that your staff--the ones on the front lines--are educated to spot these attempts and know what to do if one is encountered. In order to spot these attacks, it is important to know what to look for.

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Targeted Ransomware Checks for Particular Attributes

Targeted Ransomware Checks for Particular Attributes

Put yourself in the shoes of a cybercriminal. If you were to launch a ransomware attack, who would be your target? Would you launch an indiscriminate attack to try to snare as many as you could, or would you narrow your focus to be more selective? As it happens, real-life cybercriminals have largely made the shift to targeted, relatively tiny, ransomware attacks.

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According to Study, Only 28% Utilize Two-Factor Authentication

According to Study, Only 28% Utilize Two-Factor Authentication

2FA, or two-factor authentication, is a simple and effective means of boosting your cybersecurity. Despite this, a study performed by Duo Labs suggests that 2FA has not been adopted as much as one might expect, or as much as it should be.

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Mobile Security Showdown: Cellular Network vs. Wi-Fi

Mobile Security Showdown: Cellular Network vs. Wi-Fi

Today’s business relies on mobile devices, like smartphones, to guide them to productivity and efficiency. In fact, the vast majority of people in today’s society own a smartphone. A report shows that 90 percent of people younger than 30 own a smartphone, which means that the forward-thinking business hiring talented millennials may want to start thinking about how to secure any mobile devices that they use to access company data.

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Tip of the Week: Do You Know What Your Android Permissions Actually Mean?

Tip of the Week: Do You Know What Your Android Permissions Actually Mean?

Downloading an application on an Android device is fairly simple: access the Google Play store, find the app you want to download, and press the button that says install. However, it is also too easy to simply hit ‘Allow’ once the app starts asking for ambiguously-worded permissions. Today, we’ll examine what these permissions actually mean.

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Secure Your Android During the Holiday Season

Secure Your Android During the Holiday Season

Android is a very common operating system on mobile devices around the world, and because of this, you won’t be surprised to hear that hackers are always trying to one-up security developers. If your business takes advantage of Android devices like smartphones or tablets, you’ll want to consider these 11 security tips that will help keep your organization safe.

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Are You Accidentally Gifting a Security Breach?

Are You Accidentally Gifting a Security Breach?

The holidays are a time filled with good food, visits from dear friends and family, and exchanging gifts with those you care about. However, to keep the season bright and merry, you need to be a little cautious during your next gift exchange, as many gifts can present some unexpected risks to your recipient’s security. Be mindful if you see the following items on someone’s wish list.

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Is Your Security Prepared to Stop a DDoS Attack?

Is Your Security Prepared to Stop a DDoS Attack?

If your business were to be struck by a Distributed Denial of Services (DDoS) attack, would it be able to recover in a timely manner? Do you have measures put into place to keep them from hampering your operations? While most organizations claim to have sufficient protection against these dangerous attacks, over half of them have simply proven to be ineffective against DDoS.

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Tip of the week: Here Are Four Tools to Secure Your Business

Tip of the week: Here Are Four Tools to Secure Your Business

Business security is a common issue for many small organizations with limited budgets, but it doesn’t have to be an issue. We’re here to help you master the seemingly endless threats and security problems that major vulnerabilities present to the small business environment, and it all starts out by understanding how even basic security solutions protect your organization.

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House of Representatives Makes Moves to Support Small Business

House of Representatives Makes Moves to Support Small Business

Without competition, there would not be businesses. However, this competition needs to be fair in order for small businesses to embrace new opportunities that arise. A U.S. bill that allows for both of these goals has passed in the House of Representatives and will be voted on in the Senate.

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Artificial intelligence is perhaps most commonly known as a malevolent force, thanks to popular culture. HAL 9000, Ultron, and many others have reinforced that A.I. will be the downfall of humanity. In reality, however, A.I. holds more potential utility as a key implementati...

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SEG Awarded Small Business of the Year Award!

Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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