Phishing Training is a Critical Component of Any Security Strategy

Phishing Training is a Critical Component of Any Security Strategy

Phishing attacks are some of the most common threats out there. So common that 74% of businesses report having had at least one successful email attack occur to their business. Hackers will craft messages or web pages designed to harvest information from your employees, be it through suspicious requests for credentials via email or through false websites that look so much like the real thing that it’s no wonder they were tricked. How can you make sure that your employees don’t fall for these dirty tricks? It all starts with comprehensive phishing training.

Comprehensive Phishing Training

So, what goes into a successful phishing training program? Let’s take a look.

Phishing training involves exposing your team to simulated real-world scenarios in which they might encounter a phishing scam. It’s worth mentioning here that phishing can potentially involve much more than just a simple email containing requests for sensitive information or forms on websites asking for credentials. Phishing can come in the form of phone calls, text messages (also known as smishing), and other communication mediums. Therefore, it becomes of critical importance that your staff have the skills needed to identify these phishing scams in whichever form they take.

As for what this phishing training might look like, it depends on the context. Training might take a more passive approach with videos, but interactive workshops and hands-on training exercises also take on more active approaches.

Helping Your Team Help Your Business

One of the best ways to get a feel for how well your employees understand phishing attacks is to test them without them knowing it using these simulated attacks to see who takes the bait and who doesn’t. In this way, you can get a sense of how they would react under everyday circumstances. This type of threat awareness is important to gauge where your employees are regarding cybersecurity, and it can give you an idea of which employees need further training.

We want to emphasize that phishing training is not about calling employees out on reckless behavior; rather, it’s about corrective practices that can help your business stay as secure as possible long term. It is better to find out which of your employees struggle with identifying phishing attacks in simulated situations than when the real deal strikes, after all.

Look, we all want to trust our employees to do the right thing and know better than to click on suspicious links in emails, but at the end of the day, wanting something and actually getting it are two entirely different things. We need to accept reality and admit that hackers can and will succeed in phishing attempts if we don’t prevent them. The best way to keep phishing attacks from becoming a nightmare scenario for your business is to implement comprehensive training practices and consistently reinforce them with your staff.

Get Phishing Training Set Up Today

Symmetric IT Group can give your employees the training they need to keep from falling victim to phishing attacks. After working with our trusted IT professionals, your employees will know how to identify phishing attacks and how to appropriately respond to them without risking your Florida organization’s security. To learn more about our phishing training and other security services, reach out to us at 813-749-0895 and check out our information security page.

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