Start with These Three Questions to See If You’re in Over Your Head


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Technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses without it can’t. Today, we will ask three tech questions about your business’ systems that any technology-savvy individual should know and then explain why you should know them. These questions can help you evaluate your business to see if you’re in over your head.

Technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and start-ups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them.

Three Tech Questions for Evaluating Your IT

Question #1: Do You Have the Right Technology to Fit your Business’ Needs?

This is a question almost anyone that works for your company can answer, but in the grand scheme of things, are you able to efficiently produce your products using the IT you have in place today? If the answer is no, then you absolutely need to consult with one of our technicians. We see companies that think they have the right tech set up and are actually using outdated processes that are hindering their productivity.

If the answer is yes, however, you may be surprised about the big benefits that small improvements to your IT can create. If you think your IT is ship-shape and is working optimally for your business, you’ll likely be surprised when you discover there are several productivity-enhancing options that you haven’t even considered. Conducting a free IT audit with us can tell you if you have any gaps stopping you from reaching your goals.

Often, our technicians find that businesses are using antiquated hardware and software, paying too much for their services, or not proactively managing their company’s IT, leading to costly downtime and inefficiency. It shouldn’t be your job as a business leading to worry about managing your IT, which is why investing up front in an MSP can be so valuable to your business. This leads us to our second question:

Question #2: Are Your Servers, Workstations, End Points, Networking, and Security Being Maintained?

You may have a home computer that you don’t manage. You turn it on when you need to use it, and you don’t worry about how efficiently it is running, until it begins to stall, solid applications like Teams and your browsers close for no apparent reason, and its overall performance starts to lag. If this were to happen with your work computer, you’d have a bit of a problem, right? Now think about how people you pay to work for you feel when their workstation starts to go on the fritz. You didn’t pay a premium price for that machine, after all. Using a break and fix it approach to your work devices is not a sustainable system.

Expecting someone to excel for your company on computers that don’t work properly is like asking a lumberjack to do his job with a steak knife. Sure, it may do the job, but it’s going to take a lot longer and a lot more effort and bother to do it than it should. This is why it is crucial to make sure that all of your organization’s workstations, servers, and other hardware are properly maintained, and that the software tools you rely on are up to date.

It typically takes a certain degree of experience to gain practical knowledge. Managing technology is no different. You have to know when to move away from a certain technology, when to embrace others, and just about everything about these complex systems in order to keep it maintained well and working for your business. Remember AOL? In retrospect, they should have used their profits to update to broadband. They didn’t, which is why we had to ask if you remembered them. Learning which technology to use and when you need to use it can go a long way toward taking your company to where you want it to go. We can bring that level of expertise your Tampa or Kansas City business needs to succeed.

Question #3: Do You Have Access to the Technology Knowledge Your Business Needs?

This leads us to the last tech question. What hardware do you have? What software do you use? How much do you spend on downtime a month? How much do you spend in printing costs? Questions like these are simple ones that shouldn’t take you long to answer, but when you can’t answer them, or other basic IT questions, you typically find someone that can. At Symmetric IT Group, there is one thing that we have in spades: Knowledge about business technology.

When a business owner comes to see us about their technology, we don’t immediately jump into the sales process, we are here to help you and get to the bottom of your IT issues. Sometimes we do a complete network and infrastructure assessment before we even start to talk about packages. Our business technology expertise is based on a knowledge of these systems, and finding solutions to problems. Rest assured, if yours is like many businesses we encounter, you have complications that you’ve encountered that you don’t even consider to be problems.

We hope that by asking yourself these tech questions about the business, you can begin to nail down how efficient your IT is. We have the experience and knowledge to provide the value you are looking for from an IT consultant. Check out our managed IT services page or call us today at (813) 749-0895 to have a conversation that you won’t regret, because it may open your eyes to a way forward.

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