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IT Professional Services and Business Continuity

Blog for IT Support and Managed Services in Tampa and Florida

Providing Business IT Support such as technical IT Helpdesk Support, Outsourced Computer Support, Technology Consulting, and Managed IT Services to small and medium-sized businesses in Tampa and Florida.

Email Security Basics

Email Security Basics

Email is a modern classic as far as business solutions are concerned, and you’d be hard-pressed to find an office that didn’t use it in some capacity or another. However, because email is so popular, it has become a favorite attack vector of malicious users. Fortunately, there are some basic practices that will help keep your email account secure and your communications private.

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Tech Term: Opening the Spam Folder

Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Tip of the Week: Managing Gmail with Labels and Filters

Tip of the Week: Managing Gmail with Labels and Filters

Gmail is a great way to take advantage of business email, but do you know all of the ins and outs of how to use some of its finer details? Today’s tip is dedicated to going over some of the more useful features of Gmail, like filters and labels--both of which will be helpful in controlling your inbox.

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Do You Have a Unified Strategy to Your Business' Communications

Do You Have a Unified Strategy to Your Business' Communications

Communication is one of the cornerstones on which your business functions, and without it, you will find that going about your daily duties is considerably more difficult. Communication is one of the many ways your organization accomplishes both major and minor tasks, so you want to pay especially close attention to how your business handles phone calls, email, and even mobile devices--both in and out of the office.

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Hitman Email Scam Threatens Your Life, Instead of Your Data

Hitman Email Scam Threatens Your Life, Instead of Your Data

Email scams have become a sort of punchline, often featuring Nigerian princes or wealthy, unknown relatives in need of funds to get home. However, another email scam is anything but amusing, as it uses a unique possession of the target to entice them to comply: their life.

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Is Your In-House Email Server Worth It? Probably Not

Is Your In-House Email Server Worth It? Probably Not

If you’re like most businesses, you almost certainly rely on email on a daily basis. However, if your email is hosted on an in-house server, you are becoming less like many businesses, as they are moving their solutions to the cloud. Here’s why you should follow suit and make the switch yourself.

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How a Single Hacker Stole $100 Million From Two Major Tech Companies

How a Single Hacker Stole $100 Million From Two Major Tech Companies

An unfortunate fact about the modern business world is that any organization that utilizes technology is playing with fire. Cyber attacks can circumvent even the most well-protected networks through the company’s users. This is, unfortunately, something that business owners often don’t learn until they’re on the receiving end of an attack; just like the two companies that fell victim to phishing attempts that were supposedly operated by Evaldas Rimasauskas, a Lithuanian hacker who has been accused of stealing $100 million from them.

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Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Managing your company’s email can be a complex endeavor, due to the sheer volume of messages being sent and received, as well as the need to have a way to prioritize which messages are important. It’s safe to say that all organizations can benefit from email management solutions, such as email archiving and spam protection, and multi-factor authentication.

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Tip of the Week: 4 Easy Ways to Share Files

Tip of the Week: 4 Easy Ways to Share Files

There are many ways to share a file between two computers. Being familiar with multiple options will certainly come in handy, especially when your preferred method of file sharing isn’t an option (like when you can’t find your flash drive, or maybe you lose Internet connection). For this week’s tip, here are four options to help your business more effectively share files.

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The Most Popular Domains Make the Biggest Targets for Email Spoofing

The Most Popular Domains Make the Biggest Targets for Email Spoofing

Let’s say that you receive an email from a software vendor, say, Microsoft. When you are contacted by a major company like this, do you automatically assume that it’s secure, or are you skeptical that it’s a scam? Ordinarily, it might not seem like a big issue, but all it takes is one click on an infected attachment or malicious link to infect your business’s infrastructure.

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Tip of the Week: Don’t Let These 4 Office Distractions Get the Best of You

Tip of the Week: Don’t Let These 4 Office Distractions Get the Best of You

It’s time to be realistic and admit that the office can be an extraordinarily distracting place. Constant meetings and discussions, phones ringing, and emails hitting the inbox can all seem overwhelming. With so much going on, how can you get the most work done while still remaining in contact with your co-workers?

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Tip of the Week: Use Android to Get Gmail Functionality for Your Non-Gmail Email Account

b2ap3_thumbnail_switch_your_mail_to_gmail_400.jpgGmail is a great email client, but not everyone uses it as their primary method of email communication. Some might prefer Microsoft Outlook, or they might still be using Yahoo Mail. Even if Google wants you to be using their email service, they know that they can’t win them all. For those who want the experience of Gmail without switching providers, you can now do so on the Gmail app for Android.

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Tip of the Week: Unsure if an Email Address is Valid? Here’s How to Check!

b2ap3_thumbnail_email_verification_400.jpgSometimes you might write an email to someone who you’ve never emailed before (perhaps you scrawled down their email while on the phone or at an event), and questioned the authenticity of your recipient’s email address. Those who use email frequently know all too well what this feels like. It makes the most sense to first make sure that you have the right email address before sending a message.

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Tip of the Week: How to Spot and Avoid Email Spoofing

b2ap3_thumbnail_email_spoofing_400.jpgLet’s say you get an email from a close friend. It looks like it’s legitimate, until you check the contents of the message. It’s an advertisement, or it’s trying to get you to click on a link to see something “important.” Regardless of what the content of the message is, you should probably slap that bad boy in the Spam section of your email inbox. You’ve just been the target of email spoofing, and it’s more common than you might think.

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Your Professional Business Needs a Professional Communications Strategy

b2ap3_thumbnail_unified_communications_400.jpgIt’s not always easy for businesses to keep up with the latest communications technology. Some organizations are still stuck in the days of using antiquated communication mediums that are specific to the individual, rather than to an organization. In order to optimize the way your business communicates both internally and externally, it’s critical that you address the following two opportunities for unified communications.

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How to Get a Grip On Your Email Inbox

b2ap3_thumbnail_email_best_400.jpgEmail is an aging communication protocol, but it’s still an important asset nonetheless. Even though society continues to push toward bigger and greater things, the modern office still depends on having an email solution for a communication medium. While we can’t get away from email completely, it’s important to make sure that using it is as easy as possible, especially for the busy business owner.

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Tip of the Week: Quickly and Easily Find That Long Lost Gmail Message

b2ap3_thumbnail_gmail_app_400.jpgAs great as Gmail is, sometimes, you might have difficulty locating certain messages, especially if they were sent months, or even years ago. If you happen to misplace a message, you can use the search feature to locate it.

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Make Your Digital Life Easier By Consolidating Your Various Email Accounts

b2ap3_thumbnail_solutions_400.jpgHow many email accounts do you have? At the very least, you have one for work and for one that’s personal, and if you’ve been doing email long enough, then you may have a few accounts left over from years ago which you rarely check (like your email address from college). Is there a way to combine these scattered accounts into an email address of your choice?

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Tip of the Week: Ease Your Email Anxiety with MailTrack

b2ap3_thumbnail_mailtrack_400.jpg.jpgOne of the most unpleasant aspects regarding email is the anxiety associated with sending an important message. Did the message really send? Has the recipient read it yet? Should I contact them and ask if they got my email? The struggle is real. Thankfully, there’s a Chrome extension designed to alleviate this stress by answering these pressing questions.

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Artificial intelligence is perhaps most commonly known as a malevolent force, thanks to popular culture. HAL 9000, Ultron, and many others have reinforced that A.I. will be the downfall of humanity. In reality, however, A.I. holds more potential utility as a key implementati...

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SEG Awarded Small Business of the Year Award!

Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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