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IT Professional Services and Business Continuity

Blog for IT Support and Managed Services in Tampa and Florida

Providing Business IT Support such as technical IT Helpdesk Support, Outsourced Computer Support, Technology Consulting, and Managed IT Services to small and medium-sized businesses in Tampa and Florida.

Maintaining Your IT Is Easier With An MSP

Maintaining Your IT Is Easier With An MSP

Technology maintenance and management is one of the major pain points of all businesses, but it comes more easily to large organizations that have large budgets. Unfortunately, small organizations are often left out, placing such an important aspect of managing their business on the back burner. How, then, can you take advantage of proactive IT maintenance without breaking your budget?

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Boost Revenues By Outsourcing Your IT Services

Boost Revenues By Outsourcing Your IT Services

Fundamentally, business is simple: if you take in more revenue than you have expenses, your company is a success. There are just so many elements to manage to ensure that revenues outpace expenses that it becomes difficult to ascertain what you can do to cut costs and see a higher degree of profitability for your efforts.

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3 Ways Managed IT Keeps Your Business in Business

3 Ways Managed IT Keeps Your Business in Business

In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

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Equipping Employees to Resolve Their PC Issues Has Never Been Easier

Equipping Employees to Resolve Their PC Issues Has Never Been Easier

It’s a far too common scene in businesses: an employee is working on an important project when their workstation starts acting up. Flustered, they call in the IT department, but they won’t be able to make it up to them for an hour at least. So, what’s a worker to do? Just sit there and wait? With a Help Desk solution, this wouldn't be an issue.

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Want the Best IT Support? You Need Exceptional Availability

Want the Best IT Support? You Need Exceptional Availability

When your technology breaks down, can you rely on your IT provider to be there in a moment’s notice? What if you need someone to talk you through a troubleshooting procedure? During the weekday you expect them to be available, but what if you’re burning the candle at both ends over a weekend to finish an important project? Furthermore, your office might be closed, but your IT infrastructure still needs to be attended to.

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3 Ways Managed IT Can Benefit Any Business

3 Ways Managed IT Can Benefit Any Business

Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.

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3 Ways Help Desk Support is Perfectly Suited for SMBs

3 Ways Help Desk Support is Perfectly Suited for SMBs

Let’s say that your team is deep within the throes of productivity on a major project, and even the slightest hiccup will knock off their momentum and derail all progress. What would happen if the software they need to do their job suddenly became unusable, or settings on their workstation get changed without their knowledge? Without a reliable IT department, you might be out of luck.

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Managed IT Service: Locky Ransomware Attacks Your “Offline” Computer

Managed IT Service in FloridaLocky is one of the top Ransomware threats, and because of its popularity it went through several updates this year. The last update was recently on July 12th, 2016. Who is behind the Ransomware, Locky? The Russian Cyber Mafia! The newest version of the virus can now encrypt your files even when their code can’t reach its Command & Control center. The July 12th version starts encrypting files even when your computer is offline or a firewall blocks communication.

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3 Common IT Shortcomings and How You Can Overcome Them

3 Common IT Shortcomings and How You Can Overcome Them

Business owners expect a lot out of their IT network, and rightfully so. However, technology isn’t perfect and can sometimes get in the way of these expectations. To overcome these technology shortcomings, IT administrators and business owners can benefit by outsourcing these expectations, especially when it comes to these three crucial aspects of IT.

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DMA Locker, Yet Another Ransomware: Managed Services in Florida

DMA Locker, Yet Another Ransomware: Managed Services in Florida

The Dell Sonicwall Threats Research team have observed yet another ransomware in the wild called DMA Locker. Ransomware remains a very lucrative business for its operators. The only way of recovering files is to pay the ransom assuming no backup is available. Don’t become the next Ransomware casualty; contact us at Symmetric Engineering Group to learn more about our IT Support and Managed Services in Florida.

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The Best Way to Manage Your Technology is also the Easiest!

The Best Way to Manage Your Technology is also the Easiest!

Technology’s incredible growth has brought about a need for technicians who are skilled enough to handle everyday maintenance. As time passes, technology grows more complex, and as such it requires more comprehensive maintenance. Eventually, innovators in the IT industry discovered that their services could be improved by preventing technology problems from happening in the first place. Enter: managed IT services.

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Why Managed IT is WAY Better Than Break-Fix IT

Why Managed IT is WAY Better Than Break-Fix IT

Every organization has mission-critical systems that they rely on in order to function, and the IT technician is responsible for keeping them running. Modern technology and best practices have given rise to a new way of managing business technology, one that knocks the traditional break-fix IT out of the water.

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Managed IT Service: Ransomware and CEO Fraud in Tampa!

Managed IT Service in FloridaRecently several of our "Non" Managed IT customers have experienced some serious issues with a new Threat on the rise. Ransomware!  What happened to our local customers who were victimized by these crimes?

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Outsourcing IT Helps Businesses Maximize Their Return on Investment

b2ap3_thumbnail_msp_handshake_400.jpgYou started your business because you have a particular skill set. This is what allows you to continue doing business as usual. However, this also means that there are some topics that you might not understand completely. This is why you hire employees from diverse backgrounds, and it’s one reason that you should consider outsourcing what you can to professionals in specific fields.

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3 Fundamentals Every IT Strategy Needs

b2ap3_thumbnail_questioning_your_it_400.jpgWhen running a business, you can’t always upgrade your technology to the latest and greatest equipment or software every time something new comes out. Yet, you also don’t want to be left behind, which would be limiting to your growth and mobility. Moving forward can be a daunting task, especially if you haven’t revamped your IT strategy in some time. Paying attention to the details is an important part of avoiding potential roadblocks with your future IT strategy.

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Windows 8 Users Will No Longer Receive Patches and Security Updates

b2ap3_thumbnail_windows_8_done_400.jpgIf you’re one of the unfortunate souls still using Windows 8 (as opposed to 8.1) on your business’s workstations, you should consider upgrading, and as soon as possible. Microsoft has cut off support for its infant operating system, so if you want patches, security updates, and just a better overall operating system, upgrading to Windows 8.1 or 10 is an ideal solution to this dilemma.

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2 Important Networking Trends You Must Consider: Business Mobility and Communication IT Services

Business IT Support and IT Services

One sometimes-frustrating aspect about computer networking comes from the always-changing nature of technology. For example, let’s say that you have your network perfectly set up with everything running smoothly, then comes along some newfangled IT Support trend or mission-critical technology workflow that requires you to change everything. You can’t prevent this from happening, but you can stay on top of the latest IT Management trends so that you’re not caught off guard.

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4 Cabling Tips to Organize Your Network’s Wires: Cabling & Wiring IT Services

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We live in an exciting time of Business Mobility and computing where more is happening wirelessly than ever before. Although, we’re still a long way off from having networking wires and cables become entirely obsolete, which means that it’s in your best interest to know how to deal with your cables as efficiently as possible.Mapping out the routing of your network is a major endeavor. Instead of trying to figure this out on your own, give us a call. We provide the best Cabling & Wiring IT Services in Tampa and Florida.

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Hackers Like to Target Small Businesses: Managed Services in Florida

Best Managed IT Services in Florida and Tampa

This upcoming October is Cybersecurity Month! Some businesses think that they’re immune to hacking attacks because they’re “low profile” compared to huge corporations. However, the truth of the matter is that your organization is just as much at risk as they are. Take measures to keep your organization’s data safe, or risk losing everything in the fallout of a hacking attack.K.eep dangerous entities out of your network and destroy those that make it through your defenses with our Managed IT Services in Florida and Tampa..

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How Much Is Your Identity Worth on the Black Market? UTM Managed Services

Managed Services from Tech Companies in TampaHave you ever wondered what hackers do with all of the data they steal on a regular basis? Sure, they could go public with it like they did with the Ashley Madison and Sony hacks, or they could sell it and make some quick cash. Credentials like passwords, usernames, Social Security numbers, and more, can be sold for top dollar in illegal markets, but how much can your identity go for? As a business owner, it’s your job to make sure that this is prevented at all costs. A Unified Threat Management (UTM) Managed Services solution is capable of providing a firewall, antivirus, spam blocking, and content filtering IT Services solution that’s designed with the safety of your organization in mind.

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There are some tasks that are essential to the health of your business’ network. For example, you need to make sure that you are engaging in regular network management activities. Do you know what this task entails?

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SEG Awarded Small Business of the Year Award!

Symmetric Engineering Group was awarded the Upper Tampa Bay Chamber Small Business of the Year Award for their understanding technical service and support throughout the Tampa Bay area

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