Tip of the Week: Basic IT Tips for Your Benefit

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Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. We know downtime can significantly hinder your business. So, for this week’s tip, we’ll go over some basics that will help make your use of your computer much less stressful.

Some Easy IT Tips

IT Tip 1: We’re Not Kidding When We Say, “Turn it Off and On Again.”

Yes, we’re aware that this advice has become the go-to punchline for any jokes at IT’s expense. However, we’re also aware that this is the case because we do offer this advice a lot, and that’s because it works. A surprising number of issues can be resolved through a simple reboot. You know how refreshing a nap can be for someone? A reboot can work similarly for a computer, as it gets rid of all the extra data that can otherwise bog it down. This is a simplified way of describing the process, of course… the important thing is that you know we aren’t just asking that question to sound smart.

However, it is important to remember that a reboot requires more than just turning your monitor on and off, or just logging out and in again. You need to actually restart your computer – and not by pressing the physical power button on your device, as this could cause worse problems. Instead, use the Restart option. This is found in the Start menu, under the Power icon. Furthermore, you also need to remember that locking your computer is a different process entirely, but still should be done whenever you leave your computer unattended. Many don’t lock their computers, but it is a security step that should not be skipped. All you have to do is press WINDOWS+L.

IT Tip 2: Don’t Rush Your Computer

Anyone who has sat at a computer and had to wait for a process to complete understands how frustrating this wait can be. There’s a real feeling that almost seems like helplessness, so it’s only natural that we have the urge to do one of the few things we can do… click on what we wanted to do, over and over and over and over…

There are a few problems to this approach and it will actually slow you down even further. First, there’s probably some reason that the computer seems not to be completing its action. Second, your computer isn’t ignoring any of these additional clicks. As a result, if/when your computer makes it past whatever it is that is causing the holdup, it’s going to take all those clicks seriously. You won’t just open one instance of whatever file or program you were trying to access, you’ll open the application however many times you clicked on the shortcut. This will be annoying. Naturally, the same can be said for trying to print something out, or really any other action you were trying to complete.

Try to be patient… but, if the problem persists, reach out to to an MSP like Symmetric IT Group for assistance.

IT Tip 3: Exercise Password Caution

It’s hard to overstate the importance of your passwords and their impact on your security overall. Even if you think you have a strong password, changing it frequently and monitoring the back end of your systems can only help increase safety. This means you have to be careful about how you remember them, as well as where and how you input them. Take your Caps Lock key, for instance. It won’t matter if you spell you password correctly if Caps Lock is activated unnecessarily, because it’ll still be wrong.

In terms of your security, you need to also consider the consequences of how you and your team stores your passwords. Let’s say that one of your employees is trying to cover up some corporate espionage. If another employee keeps their passwords written on a sticky note somewhere around their workspace, that gives the insider threat a great way to pin their activities on someone else. This is why it is so important that every computer is locked when left unattended, as we discussed above, especially if the browser or other applications have their access credentials ‘remembered’ by your device. If you’re seeking a simpler way to remember all the passwords you need to keep in mind, you’d be better off utilizing a password manager.

IT Tip 4: Talk to IT

Regardless of whether you have an internal IT team or you have a managed services agreement with a provider like Symmetric IT Group, you need to make sure you are communicating your issues to them in clear details. Make sure you provide as much detail as you can, like what your error message says specifically, or a screenshot of your issue, if possible. This makes their job much easier, which leads to quicker resolution times. Hopefully, it goes without saying that you should remain available to IT to ask any questions of you once you reach out to them. We have seen any kind of IT issue you can imagine working with our clients. We are always here to listen and solve your issues so that your business experiences minimal downtime and can stay as secure as possible.

We hope you find these IT tips helpful. If your business needs more help with its information technology, don’t hesitate to reach out to us! We can help your operations by providing the IT solutions and services necessary to remain competitive today. Help your Tampa Business or Kansas City Business thrive today. Call us at (813) 749-0895 to learn more.

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