Technology has fundamentally altered the capabilities of businesses. Cloud computing has provided access to enterprise-strength computing at small business costs, and now IT providers are more able to provide value than simple repair-and-replace services. We strongly recommend businesses transition from a break/fix mindset and look towards Managed Services and proactive IT to keep their businesses running smoothly. The name of the game is value, which is why the value-driven IT services of tomorrow are here to stay. Managed Services are crucial to today’s businesses succeeding.
How IT Has Changed
In the past, the IT service industry was homogenous, with break/fix repair services provided as needed. However, software was developed that, by leveraging automation, could be used by a remote technician to identify and resolve technology issues proactively. As a result, businesses were able to avoid downtime and get more done with their technology.
Within the last 10 years, this approach to IT has experienced considerable growth. This market is expected to reach $200 billion, and is now seeing growth in North America, Europe, and Asia. Estimates by ChannelE2E put the number of active IT service providers at 20,000. This group of 20,000 work to maintain IT solutions for millions of businesses, and some of the largest companies have included managed services in their service offerings. Break/Fix IT is no longer the best options for businesses to have success with their IT, using a managed service provider like Symmetric IT Group can give your Florida business a competitive edge.
Growth Within the Industry
Managed IT providers have benefitted from the presumption that the hiring of an internal resource is an expensive endeavor, with that price only increasing with the resource’s credentials and ability. If a business adopts an outsourced service provider, that business can anticipate the same attention directed toward their IT solutions, with the comprehensive access that a managed service provider has to more up-to-date technology which adds additional value.
This is particularly beneficial for the companies that enlist the assistance of an IT service provider, and more companies than ever are using technology in their day-to-day operations. Companies are anticipated to increase their IT expenses throughout this year, budgets increasing by up to 30 percent in some sectors. Small and mid-sized businesses have been able to use the new upfront capital that their upgraded IT has provided them to upgrade them even further.
Updates and upgrades have long driven IT growth and have caused managed-service-based IT providers to branch out in what they offer. Cloud computing is now all the rage for a Florida business’ communications and collaboration needs, their hardware and software deployment, as well as many other purposes.
Since data is seen more as a valuable commodity than it ever has been, methods of its collection, processing, and analysis have become a key offering for IT companies to include. This is precisely why IT support companies have started to offer services like data warehousing and business intelligence, something that wasn’t practiced much not all that long ago. Our Data Backup and Recovery Services help protect your data should anything happen.
Managed IT service providers have also begun to include managed security services in their offerings, providing many solutions that help protect the businesses that they serve from threats. From user training and solutions monitoring to SIEM (security information and event management) services, data forensics, and threat mitigation that leverages machine learning, the IT company of today can protect your company, and its organizational data, with extreme efficacy.
Moreover, some IT providers, like Symmetric IT Group, also help businesses with VoIP and telephony, conferencing solutions, software and line-of-business applications, database management, email, and a whole lot more. Essentially, any technology solution a business might need stand up against competitors.
The End Result Of Using Managed Services
Implementing what was just discussed above and much more, the managed IT service provider will prove to be just as (if not more) valuable of a resource to have in your business’ corner in the coming year.
We’d be happy to support you in this capacity ourselves. Reach out to Symmetric IT Group at (813) 749-0895 to discuss your business and its potential today and check out our Managed IT Services page.