VoIP Features Your Business Should Know About

VoIP Features Your Business Should Know About

Voice over Internet Protocol, also known as VoIP, has revolutionized the way businesses manage their communications through the use of telephony. Employees who were once tethered to their landlines or their physical locations can now break free of these constraints, and it’s all thanks to VoIP and cloud-based communication tools. Here are some of the best VoIP features and solutions for small businesses.

More Cost Savings

If you want to save costs, then VoIP is the way to go. When you work with a traditional landline telephone provider, they are sure to bundle a bunch of services together that you don’t necessarily want or need for business purposes. Using VoIP means that you’re using an asset and service you already pay for—your Internet connection—so you aren’t paying for anything you don’t already use or need. Additionally, you likely already own all the hardware you need to make proper use of the VoIP solution, as it uses your desktops, laptops, and mobile devices to function. While you could go the route of acquiring more traditional handsets, the flexibility is there for those who want and need it.

Greater Scalability

Running a business comes with inevitable growing pains. Eventually, your business will outgrow its current communications infrastructure, which is a good problem to have, but not for your phone infrastructure. To add new lines or handsets, you might have to knock down walls or use other creative solutions to ensure the networking and routing of the phone infrastructure is sound, creating all kinds of disruptions to your operations and workflow in the process. VoIP is hosted in the cloud and runs through a downloadable application, meaning that you are using your Internet connection and a program to access your phone line. This means adding new accounts or numbers is as simple as creating one and downloading the app.

Enhanced Flexibility and Mobility

With VoIP, you aren’t limited to your landline or even your desk. Thanks to the ability to download a hosted VoIP application on your smartphone, you can keep your work phone number on your mobile device for any time, anywhere access to it. You can take work calls on your work phone number while out of the office, on business trips, or while working out of your home. With this kind of accessibility, imagine how much more work your organization can get accomplished. Your customers will also appreciate your team being more available than ever.

Ready to Implement VoIP?

If you want to commit to improving your Florida business communications infrastructure, Symmetric IT Group can help. We’ll work with your business to integrate VoIP features with its technology and collaboration platforms in a way that makes sense for you. To learn more, call us today at 813-749-0895.

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