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VoIP is a Great Tool for Remote Work

Two phone switch overhead

Social distancing has more or less confined many to their homes, and so many people have begun to adopt remote working to stay busy and to keep their workplaces operational. Companies have found employees working remotely to be quite productive. One way to assist remote activities is VoIP (or Voice over Internet Protocol). VoIP is a great tool for remote work that many businesses use. Here, we’re going over why this is.

As COVID-19 continues to make the workplace too risky to spend time in the office unless it is absolutely necessary, many people have committed to isolating themselves in their homes. Fortunately, we have the technology today that allows work to still be done in this situation. Thanks to the capabilities of VoIP technologies that lean on cloud solutions, remote work and collaboration become possible. Let’s take a closer look.

Remote Work is Easier with VoIP

If they’re going to work from home effectively, your employees will need the tools for the job, just like they would in the office. This includes a workstation, whether it’s a laptop that travels with them or a workstation capable of accessing their resources remotely. It could also include a desk phone, which is something that is much more difficult to transfer from location to location, or at least, it once was.

VoIP now allows for this, as it runs the phone through the Internet instead of a separate dedicated line. Thanks to VoIP, your employees can make business calls with the same number they have in the office, without needing to be in the office itself. Software on their workstations, or an application on their mobile device, gives them access to their calling capabilities along with many other features, even from home. This makes VoIP a great tool for remote work.

VoIP Offers Secure Information

Furthermore, it isn’t as though your employees will no longer need to discuss business operations as they are working from home. Communications will still be critical, but residential services just aren’t secure enough to freely talk about these matters over the phone or even a personal Internet connection. Efficiency just isn’t worth sacrificing your security for.

VoIP can help you to mitigate these challenges. By using a VPN (virtual private network) in tandem with your VoIP solution, your conversation will be shielded by a tunnel of encryption. Cybersecurity is a must.

VoIP Plays Nicely with Other Collaborative Solutions

Many VoIP platforms will incorporate additional communication tools, such as video conferencing, to increase their functionality. Conferencing allows you to have a face-to-face discussion with the other parties involved. This can help reduce the isolated feelings that many remote workers can develop, on top of improving the quality of your communications.

Find out more about VoIP solutions and how you can adopt them yourself! We are here to handle all kinds of IT your company needs, from cybersecurity implementations to VoIP.  Give Symmetric IT Group a call at (813) 749-0895 today.

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