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IT Professional Services and Business Continuity

Tampa IT Services and Business Continuity

IT Service Packages: IT Support Services in NY

We provide IT Service Packages based on you: IT Support Services in Upstate New York.

Symmetric Engineering Group is known for offering a complete set of IT Business Solutions and IT Support Services in Upstate New York. The technology you buy isn't expected to last forever, and starts costing you money as it gets old and outdated. Hardware as a Service is a solution for companies that don’t want to be saddled with, or simply cannot afford to take on, the capital investment of updating their computer hardware. Some of the NY IT Support benefits include:

 - Provide Pro-Active Response to your Network Issues

 - Improve Network Stability & Performance

 - Provide Detailed Reports of Network Security

 - Unlimited On-Site, Remote & Phone IT Support

 - Detailed Monthly Reports

 - Precise Preventative Maintenance IT Management Services in NY

 - Predictable Technology Investment based on Comprehensive Reporting


Description of IT Service Packages in Upstate New York

Network Infrastructure Monitoring 24x7x365 24x7x365 24x7x365
Precise Network Preventative Maintenance Weekly Weekly Weekly
Comprehensive Reporting: Network Metrics,Security Issues, Remote & Phone IT Support Activity, Preventative Maintenance Logs Monthly Monthly Monthly
Network Readiness Review by Engineer Monthly Monthly Monthly
Senior Engineer Visit Quarterly Quarterly Quarterly
Online Access to Network Monitoring & Reporting Unlimited Unlimited Unlimited
Critical Response Time 2-4 Hours 1-2 Hours <1 Hour
Onsite, Remote, and Phone IT Support Limted Unlimited Next Day
IT Vendor Management Not Included Limited Unlimited
Smart Phone Setup and IT Support Not Included Limited Unlimited
Build and Deliver Equipment Not Included Limited Unlimited

Get a customized IT Company Business Plan today! Contact us at Symmetric Engineering Group (518) 633-5501. We provide IT Service Packages for areas in New York such as Saratoga Springs IT SupportNorthville IT ServicesAlbany IT SupportSchenectady IT ServicesGlenn Falls IT SupportTroy IT ServicesAmsterdam IT Support, Capital District, Capital Region, and many more.


Free IT Whitepaper

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.


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