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Co-Managed
IT Solutions

Co-Managed IT Support | Co-Managed Infrastructure | Co-Managed Network Support

What Are Co-Managed IT Services?

When We Work Together As A Team, The Results Are Always Better!

We believe in TEAMS, not just Microsoft Teams but collaborating minds that can work together for the common good of a company, no matter what size. We extend our expertise and tools for your technology personnel through Co-Managed IT Services to allow better reach, better organization, and of course better IT support, without stepping on your internal IT team’s toes.

We’re Not Here To Take Your Jobs!

We always like to start off in a Co-Managed IT Services engagement saying, “We’re not here to take your jobs”. We are here to become an extension of your team and help your company work for become more productive, use technology to its fullest, and assist with IT when there is need.

In-House IT departments, even a one person IT Support person, hold the history to everything that has happened with your company’s technology. We believe that is priceless.

Any new IT provider that tries to tell you that they can swoop right in and know everything about all your technology needs is selling you something. We know you are an integral part of IT success of your IT team!

How We Can Help

Co-Managed IT Services

24/7 Systems Monitoring & Alerting

Professional Service Application (Ticket Tracking)

Remote Control of All Your Systems

Enterprise Troubleshooting at Your Disposal

Support for Your Users During a Crisis

Someone to Help & Let Internal IT Take a Break

Co-Managed IT Infrastructure

Tier 2 Server Assistance

Best Practice Guidelines

Migration Support to Server/Desktops/ Cloud

Access to Multiple Channel Vendors for Software

ISP Vendor Management and Bidding

General Help Desk Support – We Can Answer Your Phone.

Co-Managed Network Support

Server Monitoring and Maintenance

Access to Microsoft and Other Vendor Support Contracts

Enterprise Consulting & IT Budget Planning

Enterprise Network Upgrades

Secure Enterprise Wireless Planning and Deployment

You Deserve To Grow Your Business & Your IT Team Now

Many business leaders are frustrated by the issues, cost, and increasing complexity of IT systems. Our Co-Managed IT Services are here to cut your overall costs while expanding your IT department significantly. So, you have predictable costs, better business operations, and confidence that IT is working for your business.

The Symmetric IT Group Promise

You Will Always Be Informed

We provide a yearlong schedule and deliver performance metrics regularly. You get a copy of every ticket and will be constantly updated each time there is a change and upon resolution.

Your Data is Safe

When you implement our recommended plan completely, your information is always safe and secure. We follow the highest industry standards for data security and will always work with you to help you protect information.

We Are Your Strategic Partner

We get to know your business, your objectives, and your processes intimately. Then we work with you to customize a technology strategy to match your current and future business operational needs.