Co-Managed RMM and Ticketing Solutions

What is Remote Monitoring & Maintenance?

Remote Monitoring & Maintenance Services are any combination of hardware and software to enable the remote tool or information that typically resides on an IT network. These connections can be made through VPNs (virtual private networks) which create a secure connection between two devices.

 

What Value Does Remote Monitoring Bring?

When these are set up, remote monitoring and maintenance (RMM) tools are a set of information technology that live on customer servers.

The point is to monitor all activity happening at each workstation, and provide analytics for your IT Service Provider like Symmetric IT Group when issues arise so they can resolve them quickly with minimal downtime or chaotic events like Power Outages in your organization’s network environment.

Benefits of Remote Monitoring & Maintenance

Downtime Minimized

Proactive IT

Increased Security

Improved Service Delivery

Grow Your Business Now

Many business leaders are frustrated by the issues, cost, and increasing complexity of IT systems. We offer professional Managed IT Services that identify technology gaps, business and cybersecurity risks, then correct, protect, and proactively monitors systems. So, you have predictable costs, better business operations, and confidence that IT is working for your business.

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