How Co-Managed IT Support Can Help Page

Co-Managed IT Support | Co-Managed Infrastructure | Co-Managed Network Support

What Are Co-Managed IT Services?

Co-Managed IT Services are services provided by an outsourced IT group along with your internal IT group. The outsourced IT group becomes an extension of your team to assist in productivity and your technology. Co-Managed IT services provide collaboration among an internal group familiar with your technology history and an external group that’s ready to help with your future technology endeavors. 

When We Work Together As A Team, The Results Are Always Better! 

We believe in TEAMS, not just Microsoft Teams but collaborating minds that can work together

for the common good of a company, no matter what size. We extend our expertise and tools for your technology personnel through Co-Managed IT Services to allow better reach, better organization, and of course better IT support, without stepping on your internal IT team’s toes. 

How Co-Managed Can Take Some Stress Off Your IT

We understand that IT systems can create stress and become overwhelming, that’s where we step in. Co-Managed IT services are aimed at helping when needed. We are simply an extension of your team. With another team available, productivity and technology can reach their full potential. 

Your internal IT group is an integral part of your success. Your internal IT support system is already familiar with your technology history, that knowledge is priceless. Their experience saves time and money with learning your current systems. With the help of your team and ours, we can minimize potential stress for everyone. 

How We Can Help

We provide Co-Managed IT services, infrastructure, and network support. Symmetric IT Group is here to help your business reach its full potential. Here are some of the resources we offer. 

Co-Managed IT Services 

24/7 Systems Monitoring & Alerting
Professional Service Application (Ticket Tracking)
Remote Control of All Your Systems
Enterprise Troubleshooting at Your Disposal
Support for Your Users During a Crisis
Someone to Help & Let Internal IT Take a Break
Co-Managed Cloud Solutions

Co-Managed IT Infrastructure 

Tier 2 Server Assistance
Best Practice Guidelines
Migration Support to Server/Desktops/ Cloud
Access to Multiple Channel Vendors for Software
ISP Vendor Management and Bidding
General Help Desk Support – We Can Answer Your Phone.

Co-Managed Network Support 

Server Monitoring and Maintenance
Access to Microsoft and Other Vendor Support Contracts
Enterprise Consulting & IT Budget Planning
Enterprise Network Upgrades
Secure Enterprise Wireless Planning and Deployment

Grow Your Florida Business Today

Many business leaders are frustrated by the issues, cost, and increasing complexity of IT systems. Our Co-Managed IT Services are here to cut your overall costs while expanding your IT department significantly. So, you have predictable costs, better business operations, and confidence that IT is working for your business. 

The Symmetric IT Group Promise

You Will Always Be Informed

We provide a yearlong schedule and deliver performance metrics regularly. You get a copy of every ticket and will be constantly updated each time there is a change and upon resolution.

Your Data is Safe

When you implement our recommended plan completely, your information is always safe and secure. We follow the highest industry standards for data security and will always work with you to help you protect information.

We Are Your Strategic Partner

We get to know your business, your objectives, and your processes intimately. Then we work with you to customize a technology strategy to match your current and future business operational needs

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